Recovery Specialist

National Subrogation Services (NSS) is seeking an experienced Recovery Specialist to join our team. This role is responsible for independently managing a portfolio of complex property subrogation claims from assignment through resolution, with a focus on identifying recovery opportunities, evaluating liability and damages, developing recovery strategies, and maximizing recoveries for clients.

The ideal candidate is a claims professional with strong technical property claims knowledge, sound judgment, excellent analytical skills, and the ability to thrive in a fast-paced, recovery-focused environment. This position requires the ability to independently manage complex files, communicate effectively with internal and external stakeholders, and contribute to the continued success of the department.

This position reports to the Recovery Supervisor.

• Manage a portfolio of property subrogation claims from assignment through resolution. 
• Review claim files to evaluate liability, damages, recovery potential, and appropriate recovery strategies. 
• Investigate property losses and gather the information needed to support recovery efforts. 
• Review claim documentation, including reports, estimates, invoices, contracts, photographs, and other supporting materials. 
• Develop and implement recovery strategies to maximize recoveries for clients. 
• Prepare demand packages and other recovery-related documentation. 
• Pursue recovery opportunities through negotiation, arbitration, mediation, or litigation support when appropriate. 
• Negotiate settlements with insurers, attorneys, contractors, and other responsible parties. 
• Collaborate with legal counsel, subject matter experts, and internal stakeholders as needed. 
• Maintain accurate claim files and file documentation. 
• Meet productivity, quality, and recovery objectives. 
• Provide guidance and support to junior team members when needed. 
• Assist with special projects, process improvements, and departmental initiatives. 
• Provide excellent service to clients and business partners. 
• Perform other duties as assigned.

• 10+ years of experience in property claims, property subrogation, recoveries, or a related insurance field. 
• Associate's or Bachelor's degree preferred, or equivalent industry experience. 
• Knowledge of property claims, liability analysis, coverage issues, and subrogation principles. 
• Experience handling commercial and residential property losses, large-loss claims, or complex recoveries preferred. 
• Familiarity with arbitration, mediation, litigation, or other recovery processes is a plus. 
• Strong analytical, investigative, negotiation, and communication skills. 
• Ability to review and interpret claim files, reports, estimates, contracts, and other supporting documentation. 
• Strong organizational skills and ability to manage multiple priorities. 
• Sound judgment and strong problem-solving abilities. 
• Ability to work independently and as part of a team. 
• Proficiency with Microsoft Office and claims management systems. 
• Experience with IVOS or similar subrogation software preferred. 
• Industry designations such as AIC, CPCU, ARM, or SCLA are a plus.

The salary range for this role is $75,000 - $85,000 and represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location.