Recovery Support Specialist (RSS) - Full-time - 1st shift

Banyan Treatment Centers is seeking a compassionate and dedicated Recovery Support Specialist (RSS) to provide direct support and supervision within our inpatient behavioral health, mental health, and substance use treatment programs. This role focuses on patient safety, engagement, and daily operational support while fostering a structured, therapeutic, and recovery-focused environment.

The RSS serves as a key member of the treatment team, spending significant time with patients to build rapport, observe behaviors, and support clinical and medical staff through accurate communication and documentation.

Position Details

• Reporting To: Operations Leadership


• Schedule: Full-time, 7 AM - 3:30 PM


• Location: Baldwinville, MA(On-site)


• Compensation: $19 - $20 hourly

Key Responsibilities

Patient Supervision & Safety

• Provide continuous patient supervision and conduct scheduled safety checks to ensure patient and facility safety.


• Monitor patient behavior and environmental conditions, document observations, and promptly report concerns, incidents, or changes to clinical or medical staff.


• Respond to crisis situations using approved de-escalation techniques and follow emergency protocols as trained.


• Ensure adherence to facility rules and behavioral expectations while maintaining a respectful and therapeutic approach.

Monitoring

• Measure and document vital signs as assigned and perform approved CLIA-waived testing, including urine drug screening and pregnancy testing, in accordance with training and policy.


• Supervise self-administration of medications when permitted by state regulations and organizational policy.


• Observe and report physical, emotional, or behavioral changes that may impact patient safety or treatment progress.

Patient Interaction & Program Support

• Maintain respectful, professional, and supportive interactions with patients, offering encouragement and emotional support while referring clinical concerns to appropriate staff.


• Assist with admissions, discharges, patient movement, group coordination, and recreational or therapeutic activities as assigned


• Support patient engagement in treatment programming and daily routines within the milieu.

Communication, Teamwork & Operations

• Communicate relevant patient information to supervisors and treatment team members to support coordinated care.


• Collaborate effectively with clinical, nursing, medical, and operations staff to maintain a safe and supportive treatment environment.


• Assist with patient transportation when required by assignment and ensure compliance with safety and driving requirements.


• Support daily facility operations, including maintaining cleanliness, safety, and appropriate use of supplies.

Qualifications

• High school diploma/equivalent or higher.


• Minimum age of 21 and ability to meet company motor vehicle insurance requirements; valid driver’s license and acceptable driving record required when driving is assigned.


• Experience in behavioral health, substance use disorder treatment, and/or mental health settings strongly preferred.


• Experience working in detoxification and/or residential levels of care preferred.


• Behavioral health certification or related education preferred.


• Ability to maintain professionalism, empathy, and composure in high-stress or crisis situations.


• Strong observation, communication, and documentation skills.


• Ability to work effectively as part of a multidisciplinary treatment team.

Why Join Banyan Treatment Centers?

This is an opportunity to make a meaningful impact within a nationally recognized leader in addiction and mental health care. As a RSS, you will:

• Join a mission-driven, Joint Commission–accredited organization with nationwide reach and a strong commitment to compassionate, ethical care.


• Play a vital role in supporting patient safety, engagement, and recovery during a critical phase of treatment.


• Gain hands-on experience in behavioral health, crisis intervention, and patient support within a structured clinical environment.


• Collaborate with a diverse, multidisciplinary team dedicated to patient-centered care.


• Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

Apply Now!

If you’re passionate about supporting individuals experiencing substance-use and mental health challenges, we encourage you to apply. Join Banyan Treatment Centers and be part of a mission-driven team committed to transforming lives.

EOE