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Recreation Manager - Scheduling

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Job Description - Recreation Manager - Scheduling

About Evermore


Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort, the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.


Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems.


If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!


 


Key Responsibilities:



  • Ensure that the weekly schedule is accurate and up to date according to cast member availability.

  • Create and maintain an active log of cleanliness and maintenance work orders and ensure their timely completion, including work orders generated by third party contractors.

  • Continually monitor and support the daily operation of the recreation team in any way with a focus on area upkeep and team member professionalism.

  • Coordinate and manage the daily operations of recreational facilities, including swimming pools, sports courts, game rooms, fitness center, and outdoor adventure areas.

  • Assist in the mass hiring, training, and supervision of a team of recreational staff, providing guidance and support to ensure high-quality guest service.

  • Assist in the creation and execution of department training SOPs and team member development planning.

  • Conduct regular safety audits for facility and for staff member performance.

  • Conduct regular staff meetings, training sessions, and performance evaluations to maintain a motivated and skilled team.

  • Design and execute an inventory system for recreational equipment, to ensure its proper maintenance, repair, and replacement as needed.

  • Collaborate with other resort departments, such as guest services, food and beverage, and housekeeping, to ensure seamless coordination of services and activities.

  • Ensure compliance with safety regulations and maintain a safe and clean environment throughout all recreational areas.

  • Accurately report staffing needs, expenses, and other reporting items to the Director and Assistant Director to ensure accurate budgeting and productivity levels.

  • Actively engage with guests, addressing their inquiries, resolving complaints, and continuously seeking feedback to exceed their expectations.

  • Perform all other duties as assigned by the Director of Recreation.

  • Manage the recreational experience through the resort application and activity software. Ensure accuracy in the staffing, pricing, and availability of each activation.

  • Continuously work to improve the staff member experience through recognition, individualized development opportunities, and one on one meeting sessions.

  • Manage progressive discipline including tracking, recording, and issuing feedback as deemed necessary by Evermore employee policies and procedures.

  • Manage team member onboarding and performance through 14/30/60 day and annual reviews.

  • Design and implement the training, onboarding, and operational SOPS for all recreation operation needs.

  • Seek out new vendors and opportunities to improve our operational budgetary, and guest experience goals.


 


Education, Skills, and Experience:



  • Bachelor's degree in Recreation Management, Hospitality, or a related field (or equivalent work experience).

  • Three years’ previous experience in a supervisory or preferably managerial role within a resort or hospitality setting is preferred.

  • Strong knowledge of recreational activities, trends, and industry best practices.

  • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

  • Adaptability and capability of learning new software programs that cater to the guest experience.

  • Ability to work collaboratively with colleagues and other departments.

  • Exceptional leadership and communication skills to inspire and motivate a team.

  • First Aid and CPR certification (or willingness to obtain).

  • Proficient aquatic skills on or in the water.

  • Flexibility to work weekdays, weekends, nights, early mornings, and holidays.

  • Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, members, guests, and co-workers.

  • Proactively tend to guests needs in a detailed and empathetic manner.

  • Adhere to property and company policies and procedures.

  • Excellent communication and interpersonal skills; ability to interact with a wide range of people.

  • Outstanding organizational, attention to detail, and problem-solving skills.

  • Ability to multi-task in a fast-paced environment, an ever-changing environment and prioritize job duties.


 


Physical Requirements:



  • Subject to environmental conditions, work activities can occur inside and outside.

  • Able to safely lift, pull and push up to 25 pounds.

  • Able to stand, walk, stoop, kneel, bend, and reach periodically.

  • Visually look at a computer for extended periods.

  • Standing and walking for a long period of time.

  • Proficient with aquatic sports including paddle craft and swimming.


 


At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.


Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you!


 


EOE/M/F/D/V


 


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Original job Recreation Manager - Scheduling posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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