Recruiting Center Specialist - Bilingual

Join Our Growing Team at Innovative Staff Solutions!

Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for a dynamic  Recruiting Center Specialist - Bilingual to join our internal team in Mattoon, IL. This full-time role is crucial in connecting talented candidates with our valued clients.

About Innovative Staff Solutions

Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate over multiple locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri.

Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.

We are deeply committed to giving back to the communities we serve through charitable donations and volunteer efforts. ISS employees are encouraged to participate in team outreach projects and are recognized for their individual contributions.

Why Join Us?

• Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.


• Community Impact: Engage in meaningful community service projects and make a difference.


• Recognition: Be acknowledged for your hard work and dedication.


• Training & Development: Structured training program and continuous professional development programs and opportunities.


• Compensation: Competitive hourly rate of $18-22/hour


• Benefits: Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.

Ideal Candidate

We are looking for individuals with impeccable customer service and communication skills, a positive attitude, and a passion for working in a progressive, people-centric environment.

Key Responsibilities

• Candidate Screening & Processing: Conduct phone screens and guide candidates through the hiring process for available job opportunities.


• Background Verification: Process and monitor background checks to ensure compliance and accuracy.


• Customer Service: Handle incoming calls from prospective and active employees and clients, routing them as appropriate.


• Communication & Collaboration: Demonstrate strong verbal and written communication skills while working effectively within a team environment.


• Multitasking & Professionalism: Manage multiple tasks efficiently while maintaining a positive and professional attitude.

Requirements

• Previous customer service experience and a genuine enjoyment of working with people.


• Proficiency in Microsoft Office products.


• Detail-oriented and organized.


• Fluent in English and Spanish.


• Excellent communication skills both written and verbal.


• Dependable and flexible, with the ability to work M-F, 8:00am – 5:00pm, with overtime as needed to meet deadlines.

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.