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Recruitment & Engagement Coordinator
Home Instead | Dubuque, IA | Office-Based
This is not a desk-only recruiting role — and that’s the point.
If you’ve spent timecaring for others or supporting learning—as a caregiver, CNA, teacher’s associate, healthcare worker, or in another people-first role—and you’re ready to help others grow, succeed, and feel confident in their work, this role may be a strong next step.
We’re looking for aRecruitment & Engagement Coordinatorwho thrives on relationships, momentum, and development. This role blends recruiting, training, and coaching—ideal for someone who understands what it takes to do the workwelland enjoys helping others rise to the challenge.
If you love conversations, problem-solving in real time, and being a steady support for others, you’ll feel at home here.
What This Role Is Really About
At its core, this role is aboutbuilding capable, confident Care Professionals.
You’ll attract and hire caregivers, guide them through onboarding and training, and continue supporting them through coaching and performance oversight. You’ll be a trusted point of connection—helping Care Pros understand expectations, build skills, and feel supported in their roles.
This is a dynamic, people-driven position where your ability toteach, coach, encourage, and follow throughmatters more than rigid HR rules. You’ll partner closely with Scheduling and Client Care, adjusting priorities as needs shift and ensuring caregivers have the tools and clarity they need to succeed.
No two days look the same—and that variety is part of what makes this role meaningful.
What You’ll Spend Your Time Doing
Collaborating with admin team to determine recruitment needs, and crafting job postings designed to attract the best candidates.
Talking with candidates and Care Professionals by phone, in person, and virtually
Recruiting caregivers through genuine conversation, trust-building, and follow-up
Conducting engaging, values-based interviews
Facilitating onboarding and training to set Care Pros up for success
Coaching and supporting Care Professionals through regular check-ins and feedback
Overseeing Care Pro performance and addressing concerns with clarity and care
Partnering daily with Scheduling and Client Care to align people, skills, and client needs
Using systems and tools to track progress, performance, and communication
You’ll Likely Love This Role If You:
Get energy from helping others learn, grow, and succeed
Have experience caring for others or supporting learning and development
Are comfortable coaching, giving feedback, and holding expectations
Enjoy motivating and encouraging people through challenges
Like having a plan—but can pivot when the day changes
Take pride in follow-through and clear communication
Prefer collaboration over hierarchy and purpose over routine
Experience That Helps (But Isn’t Required)
Experience in healthcare, home care, education, training, recruiting, or coordination
Background as a caregiver, CNA, teacher’s associate, or similar helping profession
Strong communication skills and confidence leading conversations
Comfort balancing multiple priorities and relationships
(If you’ve been successful in people-facing roles but don’t come from “traditional HR,” we want to hear from you.)
What We Offer
Competitive pay
Health insurance options
Paid time off (PTO) and paid holidays
401(k) with employer match
Paid training and thoughtful onboarding
A collaborative, energetic team that supports one another
Purpose-driven work that makes a real difference—for families and caregivers
We’re rebuilding this role intentionally and are excited to bring in someone who wants torecruit well, train intentionally, and coach with heart.
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