Recruitment and Engagement Coordinator (Caregiver Hiring, Coaching and Mentoring)

Recruitment & Engagement Coordinator

Home Instead | Columbia, MO | Office-Based

About the Role (Read This First)

This role sits at the center of our caregiver experience—from first conversation to long-term success.

As a Recruitment & Engagement Coordinator, you will recruit, onboard, train, and coach Care Professionals who support older adults in their homes. Your work directly impacts caregiver confidence, retention, and the quality of care our clients receive.

This is an office-based, people-facing role for someone who enjoys meaningful conversations, clear expectations, and helping others succeed in real, practical ways.

If you’re energized by coaching, follow-through, and seeing people grow—not just filling seats—this role may be a strong fit.

What You’ll Be Responsible For

• Recruiting and interviewing caregiver candidates through phone, in-person, and virtual conversations

• Creating and managing job postings that attract reliable, values-aligned applicants

• Leading onboarding and training experiences that prepare Care Professionals to succeed

• Supporting new and existing caregivers through check-ins, coaching, and feedback

 • Addressing performance concerns with clarity, fairness, and professionalism

• Partnering daily with Scheduling and Client Care to align caregiver skills, availability, and client needs

 • Tracking applicant and caregiver progress accurately using internal systems

Role Focus & Impact (The Reality)

At its core, this role is about building capable, confident, and dependable Care Professionals.

You’ll be a consistent point of connection for caregivers—helping them understand expectations, develop skills, and feel supported while still being held accountable to standards.

Priorities can shift quickly based on client needs and staffing realities. Flexibility, communication, and ownership matter here.

This is not a desk-only role. It’s active, relational, and requires steady follow-through.

This Role Is a Good Fit If You…

 • Get energy from helping others learn, grow, and succeed

• Are comfortable coaching, giving feedback, and holding expectations

• Enjoy problem-solving and real-time conversations

• Prefer collaboration over hierarchy

• Can stay organized and focused even when the day changes

• Want work that has visible impact on people and families

Helpful Background (Preferred, not required)
• Experience in healthcare, home care, education, training, recruiting, or coordination
• Previous work as a caregiver, CNA, teacher’s associate, or similar people-focused role
• Strong communication skills and confidence leading conversations
• Comfort balancing multiple priorities and relationships

If you’ve been successful in people-facing roles but don’t come from traditional HR or recruiting, we still want to hear from you.

Compensation & Support

• Competitive pay

• Health insurance options

• Paid time off (PTO) and paid holidays

• 401(k) with employer match

• Paid training and structured onboarding

• Supportive, collaborative office team

• Purpose-driven work that makes a real difference

Why This Role Is Open

This role has been intentionally refreshed as part of our continued investment in caregiver quality, training, and engagement. We’re excited to bring in someone who wants to recruit thoughtfully, train intentionally, and coach with heart.