Recruitment Specialist | Location: Balcones HQ: 11149 Research Blvd, Austin, TX 78759 | Schedule: Monday–Friday, 7:30 AM to 4:00 PM or 8:00 AM to 4:30 PM | FLSA Status: Exempt

Austin Telco Federal Credit Union is looking for a proactive, detail-driven Recruitment Specialist who loves building relationships, improving processes, and delivering an exceptional candidate experience. If you thrive in a fast-paced environment and enjoy partnering with hiring managers to find great talent, this role is a strong fit.

What You'll Do

Full-Cycle Recruiting

• Manage full-cycle recruitment for a variety of roles across the credit union (branch operations, loan service center and member services, payment services, marketing, accounting and finance, etc.)
• Optimize recruitment workflows and processes
• Collaborate with hiring managers to define job requirements and hiring criteria
• Create, post, and manage job advertisements across multiple platforms
• Screen applications and identify qualified candidates
• Schedule interviews and prepare materials for hiring managers
• Participate in interviews and support structured evaluation processes

Sourcing & Talent Strategy

• Develop and implement sourcing strategies to attract qualified candidates
• Represent Austin Telco at job fairs and recruiting events
• Build relationships with community partners and talent pipelines
• Recommend salary ranges, incentives, and start dates based on internal guidelines

Manager Coaching & Training

• Provide ongoing guidance to hiring managers on recruiting best practices
• Coach managers on structured interviewing, documentation, and compliance
• Conduct training sessions on the Austin Telco way of recruiting and interviewing
• Reinforce consistent, fair, and values-aligned hiring practices across departments

Operational Excellence

• Maintain accurate recruiting documentation and ensure compliance with policies and employment laws
• Track recruiting metrics, identify trends, and recommend process improvements
• Own onboarding activities and ensure a smooth candidate experience
• Provide training and guidance to hiring managers on recruiting best practices

What You Bring

• A strong recruiting foundation: 3+ years full-cycle experience and at least 1 year sourcing
• Experience in financial-services hiring or recruiting for banks/credit unions
• Excellent communication skills and the ability to build trust with candidates and managers
• Confidence creating sourcing strategies and juggling multiple roles with strong time management
• Working knowledge of employment laws and recruiting compliance
• Comfort using ATS tools, Microsoft Office, and maintaining accurate documentation
• A detail-oriented, confidential, and collaborative approach to supporting the hiring process

Preferred Qualifications

• A bachelor’s degree in a related field (Business, HR, Psychology, Communications, or similar)
• SHRM Talent Acquisition Specialty Credential
• Comfort using project management tools like Asana
• Strong networking and relationship-building abilities
• Experience with recruitment marketing and social media outreach
• Confidence reviewing and interpreting recruiting data and metrics

Why You'll Love Working Here

We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
• Retirement Plans: 401(k) with company match and a pension plan
• Community Engagement: Volunteer opportunities and credit union-sponsored events
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

• Good credit standing (verified prior to interview)
• Successful background check and drug screening upon accepted offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.