Red Cord Case Manager

Job Title: Red Cord Case Manager

Classification: Full Time/Exempt

Reports to: Director of Community Health Outreach

Salary: $50,000 - $53,000

Summary: The Red Cord Case Manager provides intensive, trauma-informed, and culturally responsive support services to individuals experiencing all forms of commercial sexual exploitation and/or labor trafficking.  

Responsibilities:

• Dedicated to building continued collaborations with organizations to ensure individuals are properly identified and referred for appropriate housing and services through Red Cord.
• Assists in the development and implementation of individual care/service plan that promotes positive behavior change, victim safety planning, and connects clients to appropriate resources.
• Engaging clients through intensive case management services which involves building a trusting relationship with the client and providing on-going support to help the client function in the least restrictive, most natural environment and achieve an improved quality of life.
• Navigate emergency shelter and transitional housing for clients in need of housing support.
• Care coordination to help clients integrate into the community by connecting individuals and their dependents with services such as transportation, counseling, childcare services, medical care, employment, and other social support.   
• Track client progress, identify challenges, and making adjustments to the care plan in collaboration with the client as needed. 
• Act as a liaison between clients, healthcare providers, and other relevant agencies to facilitate access to resources, empowering individuals to navigate complex systems and achieve their goals.  
• Community education events, presentations, and trainings to raise awareness on commercial sexual exploitation and human trafficking. 
• On-Call crisis response – staff rotate coverage to provide screening, assessments, crisis intervention, and supportive care to clients for evening, night, weekend, and holiday on-call duty. 

Qualifications:

• Must have current and valid Driver’s License and the ability to be insured
• Bachelor of Arts or Science degree in a social, behavioral, or human service field  
• Bilingual (English & Spanish) required. 

Experience/Skills/Knowledge:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of populations in a diverse community.
• Ability to initiate and maintain positive working relationships with CBWF staff and other organizations.
• Good communication skills, such as listening well, and using language appropriately.
• Ability and willingness to provide emotional support, encouragement, and motivation to patients.
• Procures, coordinates, and monitors the delivery of needed services in accord with a service plan and identifies levels of need.