Redemption Clerk

Looking for full-time Redemption Clerk.  The Redemption Clerk is responsible for facilitating the return of repossessed vehicles back to debtors after their financial institution has processed the release of the vehicle.  The Redemption Clerk exhibits superior customer service at all times.

JOB RESPONSIBILITIES:

• Be in communication with both the financial institutions and debtors regarding the accounts.

• Required to schedule appointments with debtors.

• Assist debtors through the redemption of their vehicle, making sure proper documentation is signed and the vehicles are invoiced appropriately.

• The position requires both inside office work and outside on the lot.

• Redemption appointments will involve prepping the vehicle (putting air in the tires, jumping the vehicle to start it if needed, scraping off the stickers/writing, making sure all personal items are placed back into the vehicle, putting the license plate onto the vehicle) and pulling the vehicle out to the debtors.

• Occasionally removing personals from vehicles.

• Performs other duties as necessary.

QUALIFICATIONS:

• Ability to work in a fast-paced environment

• Ability to perform clerical and administrative work correctly

• Valid driver’s license required

• Proficient in Microsoft

• Education: High School Diploma or equivalent

• Strong customer service skills a must

• Ability to solve/resolve issues

• Strong verbal and written communication skills including email

• Must be able to read, write and speak English fluently, bi-lingual a plus

• Must be at least 18 years of age

• Organized self-starter, highly motivated to achieve

Benefits:? 

• 401K with Matching

• Medical, Dental, Vision

• Short- and Long-term disability

• Critical Illness 

• Paid Holidays

• Paid Time Off

• Educational Assistance

• Life Insurance

• AD&D Insurance

• Employee Assistance Program (EAP)

• Parental Leave

Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America’s Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.