Redwood City Campus Administrator + Communication Manager

REPORTS TO: CONGREGATIONAL PASTOR

RELATES CLOSELY WITH: CONGREGATIONAL STAFF TEAM, ADMIN TEAM, CHILDREN’S TEAM + COMMS TEAM

CLASSIFICATION: FULL-TIME/40 HOURS

SALARY: $27/HR

WestGate Church, a non-denominational, multi-congregational church situated in one of the most diverse and influential regions of the world—the Silicon Valley—is seeking a highly organized, relational, and mission-driven Campus Administrator and Central Communications Manager. This role integrates campus administration and weekend children’s ministry support of the Redwood City campus, as well as central digital communications management to ensure operational excellence, welcoming environments, effective ministry coordination, and engaging communication with our church community.

PERSONAL QUALIFICATIONS 

• Passionate Jesus follower, actively learning and living the way of Jesus: loving God, neighbor, and one another.
• Understanding of and alignment with WestGate's theology, vision, and values, using them as a filter for decisions.
• Embodiment of staff values: Holy, Humble, Hungry, (People-)Smart. 
• Exemplification of essential competencies: oversight, strategy, team leadership, self-leadership, chemistry, communication, execution, stewardship, formation, proficiency.  
• Commitment to continual growth: spiritual, personal, professional; invests in the growth of others. 
• Demonstrates strong chemistry, connecting well with people as a relational team player.

PROFESSIONAL QUALIFICATIONS

• 2 year minimum of administrative experience.  
• Professional self-starter with the ability to organize, adjust, and prioritize responsibilities and projects with minimal direction. 
• Maintains a high level of confidentiality, handling situations with discretion, diplomacy, and tact. 
• Exhibits personal and professional discernment and discretion. 
• Ability to multitask and manage multiple projects simultaneously with excellent time management and attention to detail. 
• Highly organized with the capability to execute logistics for large-scale projects overseen by the Congregational Pastor.  
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive) for collaboration and document management
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for effective document creation, data analysis, and presentations.
• Experience with social media platforms, mobile apps, or digital engagement tools preferred
• Superior communication skills: written and verbal. 

PRIMARY RESPONSIBILITIES   

Campus Administrator/Children’s Ministry Support (30 hours/week) 

• Ensure the atmosphere of the front office, copy room and storage areas are to WG standards (clean, well stocked, music, etc).
• Greet people in person and answer incoming phone calls/emails with professionalism and warm hospitality.
• Submit expense reports, check requests, and billing for vendors.
• Assist with maintaining church databases, event registrations, weekend metrics, newcomer follow up, etc.
• Provide planning and preparation assistance to weekend services, church activities, baptisms, classes, communion. 
• Assist Congregational Pastor with the planning and execution of special events and services (Congregation Events, Easter, Christmas, etc.)
• Assist the Congregational Pastor with light administrative duties.
• Manage facility calendar and scheduling of rooms.
• Alert Campus Operations team when the buildings are in need of attention (cleaning or repairs).
• Work with families in scheduling and coordinating memorial services and weddings.
• Respond to facility rental requests. Manage lease agreements and fees.
• Support Children’s Ministry during weekend services
• Ensure classrooms are open, prepared, and fully staffed
• Greet families and help create a welcoming, safe environment
• Monitor children’s ministry volunteer coverage, child-to-leader ratios, and safety protocols
• Support children’s ministry volunteer leaders with supplies, check-ins, and encouragement
• Assist with children’s ministry volunteer communication, scheduling, and care
• Participate in training, recruiting, and appreciation efforts as needed

Communications Manager (10 Hours/week)

• Manage WestGate social media presence in alignment with WestGate brand and strategy
• Create, schedule, and post content that promotes services, events, and ministry stories
• Collaborate with Central Communications team on campaigns and messaging
• Monitor engagement metrics and adjust strategy to increase reach and participation
• Support church app engagement as needed by Comms Director (announcements, events, notifications, updates)
• Assist in updating church website as needed by Comms Director

PRIMARY LEADERSHIP COMPONENTS

• Motivational Leadership - “I lead through platform” - Inspire action through platform leadership and motivational speaking. Low to High (1-5): 2
• Strategic Leadership - “I lead through strategic planning” - Advance our mission through data, planning, execution, and reporting. Low to High (1-5): 5
• Directional Leadership - “I lead through vision” - Ensure progress by defining goals, key objectives and providing guidance. Low to High (1-5): 2
• Relational Leadership - “I lead through connection” - Foster growth and well-being through personalized connection and care. Low to High (1-5): 3
• Team Leadership - “I lead through team” - Build team by recruiting, training, scheduling, and celebrating contributors. Low to High (1-5): 2

BENEFITS (FULL-TIME)

• Paid vacation, holidays, medical and sick days
• Provide medical, dental, vision and mileage reimbursements
• Support for mental/emotional/spiritual/physical health through various partnerships
• Further educational learning opportunities (conferences, seminars, cohorts & seminary)
• Matching retirement savings benefit

LEGAL NOTICES - PHYSICAL DEMANDS/WORK CONDITIONS

• Stand for extended periods.
• Perform walking, bending, twisting, and kneeling.
• Navigate stairs.
• Demonstrate finger and hand dexterity for computer, instrument, and tool operation.
• Possess specific vision abilities, including close, distance, color, and peripheral vision, with the ability to adjust focus.
• Lift and carry up to 20 pounds with or without assistance.
• Operate in a professional office or church environment with standard equipment like computers, printers, filing cabinets, and telephones.
• Lead in settings with various equipment, cables, stage lights, loud sounds, and visual stimuli.
• Work typically occurs Sunday-Thursday, with occasional Fridays, Saturdays, or evenings as needed
• This job description is not designed to cover or comprehensively list all possible duties, activities, or responsibilities.
• These requirements may change at any time. Acceptance of this position constitutes the employee’s understanding of the requirements, essential functions, and duties of the position.