Reference Data Services Group Manager - Senior Vice President

The Reference Data Services Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas.
• Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level, providing strategic direction for departments managed.
• Liaises with multiple Operations teams/departments.
• Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
• Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
• Serves as subject matter expert in business, planning and analysis for operations area supported.
• Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects
• Full management responsibility of an Operations department, including management of people, budget and planning.
• Drives end results of an area and exercises control over resources, policy formulation and planning.
• Engages in short to medium-term planning of actions and resources for own area.
• Manages complex and highly variable issues with substantial departmental/product impact.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in Reference Data Management
• Exceptional track record in people leadership
• Ability to Influence and negotiate with senior leaders ; ability to communicate with external parties.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services

Education:

• Bachelor’s/University degree, Master’s degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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