Reference Laboratory Administrative Clerk

Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices. At Compass Government Solutions (CGS), our employees are our most valuable piece of the puzzle.

Compass Government Solutions is seeking a Reference Laboratory Administrative Clerk to provide services at the Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. A Reference Laboratory Administrative clerk processes test orders and specimens, maintains records and logs, handles customer inquiries, coordinates with other labs and couriers, and ensures data accuracy and quality control for the laboratory. They open packages for the reference laboratory and registers laboratory specimens in the computer system in preparation for testing by clinical personnel. Prepares laboratory results from already established, standard reports for laboratory officer review and approval. Communicates with referring laboratories or providers to solve problems.



In preparation to bid on this contract, we are seeking qualified candidates willing to be included in our proposal as interested and skilled individuals. 



Schedule:

Monday - Friday 

7 AM to 4 PM



Job Duties:

• Performs administrative procedures related to follow-up and tracking of active reference laboratory orders, results and reports in the Government computer systems and records.
• Receives packages mailed by referring laboratories that contain specimens and paperwork for processing.
• Delivers specimens to laboratory section
• Prepares specimens and maintains records on materials sent to outside reference/research laboratories for specialized tests. Assures prompt completion and incorporation of results into the appropriate patient's automated medical record.
• Organizes, files, and assures proper storage of paraffin embedded tissue, glass slides, electron microscopy blocks, photographs, and reports.
• Processes paperwork and maintains working folders for each order.
• Retrieves CHCS/AHLTA orders, documents receipt of package (specimens) as accessions.
• Identifies discrepancies in orders and works with the referring laboratory to resolve documentation issues.
• Based upon patient demographic, type of specimen and test, and results, selects appropriate report for use for results documentation from existing, standard reports already available. Copies and paste report into computer systems for laboratory officer review and approval. If no report exists, does not complete the documentation in the computer system and passes to the laboratory officer for completion.
• Obtains pathology reports and cytology reports for delivery to referring laboratory and Reference Laboratory records.
• Accessions patients into the laboratory rosters (issues accession numbers and updates files daily). Thus, preparing a tracking log and suspense file.
• Serves as recorder for the periodic meetings and committees for the Reference Laboratory.
• Prepares and distributes meeting agenda and minutes as required.
• Tracks open items of the meeting through to completion.
• Participates in quality assurance activities by collating data and typing and formatting operating instructions.

Preferred:

• Medical terminology and Medical Administrative Specialist Certification desired

Familiarity with unique Military Healthcare computer systems/procedures such as: 

• Armed Forces Health Longitudinal Technology Application (AHLTA).
• Composite Health Care systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS)

Required:

• Must be a US Citizen.
• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.
• Proficient in Microsoft Office software. Able to use various programs, such as Word, Excel, Access, and PowerPoint to generate various products.
• Use of Standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems, to perform a substantial range of office support.
• General medical ethics, telephone etiquette, excellent communications and customer service skills

Experience:

• At least 12 months of experience in a data entry position or other administrative support role requiring attention to detail skills using PowerPoint, Excel, Word and database software regularly. Medical terminology or medical background would be helpful, but not required.

Degree/Education:

• High school diploma or General Educational Development (GED) equivalency.

Certification:

• Basic Life Support (BLS)

Work Environment/Physical Requirements:

• The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records. Exposure to infection from disease-bearing specimens exists--exposed to the risk of blood borne diseases.

Benefits:

At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth:

• Competitive Salary – Recognizing your skills and experience.
• Accrued Paid Time Off & Paid Federal Holidays – Balance work and life with time to recharge.
• Medical, Dental, and Vision Plans – Flexible coverage to meet your needs.
• Capital Services' CSI Benefits Packages – Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees’ unique needs.
• 401(k) Plan – Planning for your future has never been easier.
• Life & Disability Insurance – Protection and peace of mind for you and your family.

EOE AA M/F/Vet/Disability

Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.