Referral Coordinator

Description

Location: Lakeport - Lake County, CA
Organization: Mendocino Community Health Clinic (MCHC)
Employment Type: Full-Time

Are you passionate about connecting people to the care they need? Mendocino Community Health Clinic (MCHC) is looking for a dedicated and detail-oriented Referral Coordinator to join our team! In this role, you'll play a key part in coordinating patient referrals to specialty care, helping ensure every patient receives timely, high-quality healthcare.

About MCHC:

At MCHC, we are committed to providing the highest quality healthcare to everyone in our communities. Our values—Compassion, Integrity, and Service—guide our mission and shape how we care for patients and support our team.

What You’ll Do:

• Coordinate referrals and schedule specialty appointments for patients.
• Communicate with external medical offices to ensure seamless referral processes.
• Confirm financial eligibility and obtain insurance authorizations as needed.
• Provide patients with appointment details, including maps and preparation instructions.
• Serve as a liaison between providers, patients, and outside healthcare organizations.
• Maintain accurate documentation and ensure medical information is prepared and shared appropriately.
• Assist providers and staff by troubleshooting referral-related issues.
• Travel to other MCHC sites as needed.

 What We’re Looking For:

• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Proficiency in computer systems and data entry.
• Ability to adapt and work collaboratively in a team environment.
• Commitment to confidentiality and HIPAA compliance.

 We Offer a Cadillac Benefits Package : 

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• Life Insurance
• 401(k) with up to 4% Employer Match
• Flexible Spending Account (FSA)
• And more!

Join a mission-driven team that makes a difference in the community every day.
Apply now to be part of a supportive, professional, and patient-focused workplace!

Requirements

Minimum Qualifications:

• High School Diploma or GED.
• 2+ years of relevant experience, or a combination of education and training.
• At least 1 year of experience in customer service or client relations.

Preferred Qualifications:

• 1+ year of experience working in a healthcare environment.