Referral Coordinator

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

Responsibilities

• Request prior authorizations from a variety of health plans for visits, procedures, and referrals.


• Monitor and track the status of patient referrals, following up with health plans as needed.


• Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.


• Ensure compliance with documentation and data entry protocols.


• Verify patient insurance coverage.


• Provide regular updates to healthcare providers and management on referral trends and issues.


• Collaborate with healthcare providers and staff to identify opportunities for improving the referral process.


• Be open-minded to process changes and new technologies.


• Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines.


• Maintain confidentiality and security of patient information.

Requirements

• High school diploma or equivalent.


• Knowledge of medical terminology, including CPT and ICD-10 codes.


• At least 1 year of experience as a Referral Coordinator in any specialty.


• Strong collaborator with a positive, team-focused mindset.


• Enthusiastic about contributing to a supportive and team-oriented culture.

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.