Referral Coordinator

Experienced Referral Coordinator

A busy medical office in Conroe, Texas is seeking an EXPERIENCED family practice Referral Coordinator to support providers and medical assistants with obtaining patient referrals and prior authorizations. This is a full-time role.

Main Responsibilities

• Work closely with providers, medical assistants, and patients to organize referrals.


• Handle prior authorization requests by collaborating with staff and patients.


• Accurately enter information into electronic patient medical records.


• Schedule appointments for both our clinics and the facilities or offices to which patients are referred.


• Follow up with patients via phone calls.


• Contact other physicians’ offices and facilities to confirm details.


• Complete various administrative tasks in the office.


• Help out at the front desk when required.


• Input and update clinic and patient records using computer systems.


• Scan and attach documents to patients’ electronic medical records.


• Perform additional duties as assigned.

Qualifications

• High School Diploma or equivalent


• Graduation from an accredited Medical Assistant program


• Current CPR certification at the healthcare professional level


• Experience handling referrals and prior authorizations across different insurance providers


• Proficient with internet software, spreadsheets, and word processing applications


• Familiarity with electronic medical records, preferably Epic


• Able to work effectively in a team environment


• Must demonstrate a polite, friendly, and professional attitude


• Detail-oriented and precise in work


• Track record of dependability in previous roles


• Previous experience in Family Medical Practice is preferred


• Bilingual (English/Spanish) abilities are desirable


• Knowledge of insurance plans is also considered an asset