Referral Coordinator

What Medical Administration and Data contributes to Cardinal Health

Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities.

The Referral Coordinator is responsible for managing all incoming referrals for Cancer Care of North Florida. They are integral in supporting the effective operation of the clinic by managing administrative tasks, patient data, and medical records. This employee ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

Responsibilities

• Keeps track of all incoming referrals
• Ensure all necessary documents are included in the referral
• Request /obtain authorization as necessary for the initial visit
• Verify insurance and whether we are in-network with their coverage
• Scheduling new patient appointments for all incoming referrals
• Maintains proper communication with referring providers, as necessary
• Creates accounts for new patients, including entering all demographic information and insurance information
• Discusses co-pay for initial visit and any other expected costs for the initial visit
• Answers incoming phone calls
• Assists with checking patients in and out of the clinic, as needed
• Other duties as assigned

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Microsoft Office experience, preferred
• Experience with obtaining prior authorization and verification of benefits, preferred
• Customer service skills, preferred
• Medical office experience a plus

Location

Cancer Care of North Florida

289 SW Stonegate Terrace

Suite 103

Lake City, FL 32024

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range: $15 per hour - $21.56 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:  04/20/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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