Referral Coordinator

About MultiCare Cancer Institute

MultiCare Cancer Institute is a physician-led, multi-specialty group within MultiCare Health System, delivering integrated hematology, oncology, radiation, surgical and supportive care across Washington state. Each year, we diagnose and treat more than 6,000 new cancer cases across Olympia, Spokane, Tacoma and Yakima.

We bring together advanced pathology, imaging and evidence-based treatment with holistic supportive services to provide personalized, high-quality cancer care. As we continue to grow, we are building the Pacific Northwest’s most comprehensive and high-value oncology network—projected to double in volume over

FTE: 1.0, Shift: Day, Schedule: Clinic Hours

Position Summary

The Referral Coordinator is responsible for expediting the administrative requirements of patient referrals between participating providers and patient health plans. The incumbent acts as a resource regarding referrals and insurance plan guidelines. This role requires the ability to interpret medical guidelines, benefits, policies and procedures in order to ensure the efficient operations of patient health care services.

Responsibilities

• You will expedite administrative requirements and logistics
• You will serve as a resource on referrals and insurance plan guidelines
• You will apply discretion, good judgment, and professional communication to all work experiences
• You will regularly utilize your independent decision-making capacities and strong interpersonal skills

Requirements

• High school graduate or equivalent preferred
• Two (2) years of experience working in a medical setting or insurance company
• Experience in managed care desired
• Experience with CPT and ICD coding, preferred

Why MultiCare Cancer Institute?

• Patient-centered care – Our oncology specialists, nurse navigators and support teams guide each patient with compassion, clarity and seamless coordination through every stage of their cancer journey

• Mission-driven impact – We’re dedicated to delivering high-value, personalized cancer care that truly makes a difference for the individuals and communities we serve

• Excellence at every level – We uphold rigorous standards for quality, safety and clinical expertise to ensure the best outcomes for our patients

• Values you can feel – Respect, integrity, kindness and collaboration shape how we care for patients — and how we support one another as caregivers

• Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.20 - $33.77 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.