Referral Coordinator

• Coordinates appointment scheduling and obtains timely insurance referrals/authorizations to ensure quality patient care. Educates patient regarding protocol for tests/appointments.


• Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending training. Recommends to office manager any process improvements needed to improve quality of service. Maintains a clean and orderly work area.


• Processes physician and patient requests for tests and referrals in a timely manner. Responds appropriately and timely to patient calls.

• High School Diploma or GED, (Required)

• 1 year Medical office experience (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.