Referral Management Clerk

Referral Management Clerk job in Oceanside, CA.

• Monday-Friday days


• Veterans encouraged to apply!


• This is a civilian position supporting the Military community

Benefits/Compensation:

• $18.00 - 20.00 per hour


• Health and Welfare Fringe Benefits: $5.09 per hour


• Paid Time Off - 10 8-hour days


• Paid Holidays - 11 days


• Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate


• Company-funded match and safe harbor 401(k)


• Medical, Dental and vision plans available


• Life insurance and accidental death plans available


• Short-term and long-term disability plans available


• TRICARE Supplemental available


• Supplemental Benefit plans available


• Employee Assistance Program


• Pet Insurance Plans available


• Will Preparation Services available

Referral Management Clerk job Overview:

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  Reviews referral for administrative completeness and research covered benefits prior to processing.

  
  


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  Determines patient eligibility for services and arranges and schedules medical appointments for referred care.

  
  


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  Provides general instructions to patients and MTF personnel regarding the referral procedures.

  
  


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  Ensure referral results are returned to the referring provider and to the medical record within required timelines. Assists with follow-up, written or verbal, as necessary.

  
  


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  Utilizes the referral tracking data collection tool. Calculates metrics and compiles monthly reports.

  
  


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  Greets patients/visitors at a front desk, referral center or office setting.

  
  


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  Answers main office phone line(s). Directs telephone calls to appropriate section for assistance, handles independently or takes messages as required.

  
  


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  Reviews referrals for administrative completeness and research covered benefits prior to processing.

  
  


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  Determines patient eligibility for services and arranges and schedules medical appointments for referred care.

  
  


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  Provides general instruction to patients and ensures patients have necessary documentation for referred health care services.

  
  


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  Obtain updates and files medical records as needed.

  
  

Referral Management Clerk Job Qualification:

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  High school diploma or General Educational Development (GED) equivalency.

  
  


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  Completion of an Administrative Assistant program is preferred.

  
  


• Basic Life Support (BLS) Certification, issued by American Heart Association or American Red Cross.


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  Minimum of 6 months of experience in a medical office setting.

  
  


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  Preferred, a minimum of 6 months experience providing administrative support in a medical facility supporting multiple practitioners. Experience should include handling multiple phone lines, a working knowledge of medical terminology, medical documentation requirements, standard patient scheduling practices, and creating administrative correspondence and reports.