Referral Marketing Coordinator (Chicago Regional B2B Sales)

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-nine offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices! We are on the search for a talented and goal-driven Referral Marketing Coordinator that will join our Dental Relations team and act as a liaison between the practice and local dentists in the community while supporting a workplace culture based on our core values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Orthodontic Experts invest in our employees not only through continuous training and advancement opportunities, and a competitive compensation package, but by ensuring that their ideas are welcomed and supported. As a Referral Marketing Coordinator, you will build rewarding relationships business to business and make a significant impact in the company’s mission for helping patients of all ages obtain the smile of their dreams!

Job Duties include but are not limited to:

• Conducting face-to-face meetings with existing and potential dentists in the field to offer service
• Nurturing relationships with current dentists by initiating regular meetings with them, within current territory (Lunch and Learn)
• Monitoring the company’s competitors, market trends to understand and adjust the strategy to gain more referrals.
• Create and monitor a pipeline with existing and future leads
• Report on the territory and new dentists and current referral base
• Relationship building with dentists through holiday gifts and email campaigns
• Sharing digital information via social media outlets to current and potential dentists
• Support our doctors in building a relationship with referring and new dentists
• Recaps, reporting, agendas, and timelines to direct manager
• Produces research and competitive analysis

• High School or equivalent (GED)
• Previous dental customer service experience preferred
• Client services experience preferred
• Creative and Organized
• Community Outreach (1 year preferred)
• Strong Interpersonal skills
• Ability to develop lasting professional relationships with clients
• Strong Speaking Skills
• Driver’s License

Working Hours/Location

• Monday-Friday 8:00 AM-5:00 PM must be flexible
• Occasional Saturdays
• Some Holidays
• Location is in the field will be traveling 95% of the job
• Chicago Region includes but is not limited to: Orland Park, Joliet, Hillside, Kedzie, Pilsen
• Reporting base location: 1700 W Higgins Rd Des Plaines, IL 60018

Benefits (for our full-time employees):

• Company vehicle, iPass, and gas card (contingent upon successfully clearing the Motor Vehicle Records background check)
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife Met Law Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments