Referral Specialist, Bend OR

• Obtains prior authorizations and referrals.


• Inputs correct data into Intergy.


• Performs clerical duties related to clinical service.


• Prepares and processes correspondence.


• Answers telephone, takes messages, and provides information.


• Requests, locates, sends and receives patient records.


• Monitors internal communications including but not limited to task, emails, and voice
  mails.


• Maintains files and assists establishing office systems.


• Assists in the care and maintenance of office equipment.


• Fulfills clerical responsibilities as assigned that may include sending/receiving patient
  medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.;
  scheduling appointments; verifying insurance coverage; managing and updating EMR
  charts to ensure that information is complete and filed appropriately.


• Fulfills the organizations responsibilities as assigned including; respecting and promoting
  patient’s rights; sharing problems with immediate supervisor.


• Other duties as assigned.


• Reliable attendance and presence at work.

Benefit Highlight

• Medical, Dental, Vision with In-Network & Custom Network discounts


• 401(K) with discretionary employer match


• Paid Time Off


• Free clinical diagnostic laboratory testing performed in-house

Minimum Qualifications

Education and/or Experience                                                   

• High School diploma or general equivalency diploma (GED).


• Background in insurance authorization and scheduling.


• Extensive customer service experience. 


• Minimum two years of experience in a medical office setting.

Preferred but not required experience:

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  1–3 years working in a healthcare office or clinic setting

  
  


• 
  

  Experience processing medical referrals and prior authorizations

  
  


• 
  

  Familiarity with insurance plans (HMO, PPO, Medicare, Medicaid)

  
  


• 
  

  Comfortable using Electronic Medical Records (EMR) systems

  
  


• 
  

  Able to read and understand basic medical notes and referrals

  
  


• 
  

  Experience talking with patients about referrals and authorizations

  
  


• 
  

  Organized and able to track referral status and follow up as needed

  
  

About Our Company

Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!

General Physical Requirements