Referral Specialist I

Job Description Summary

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How will you make an impact & Requirements

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• Key responsibilities include processing referral paperwork, tracking appointments, and communicating with patients and providers. Requires strong communication, organizational, and computer skills.

• Process referral requests, submit them to insurance companies, and track their status from initiation to completion.

• Verify patient eligibility and authorization for services, and educate patients on the requirements of their health plan.

• Communicate between patients, physicians, specialists, and insurance companies to ensure smooth coordination of care.

• Process and update patient and referral information in the relevant systems.

• Interact with patients, providers, and other staff, often requiring excellent verbal and written communication skills. 

Requirements:

• Requires HS diploma or GED

• Minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background.

**This position is bonus eligible based on individual and company performance**

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Compensation:

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