Referral Specialist/Scheduler

Job Profile Summary

As directed by the Physician(s), advanced practitioner(s) and/or RN/LPN(s), responsible for performing pre- and post- procedure scheduling functions for office patients. Coordinate and organize appointments and documentation to facilitate the smooth running of the office and support delivery of quality patient care.

Schedule: Monday through Friday, Days (40 hours per week)

Responsibilities:
• Impact on Physician/office efficiency and operating costs
• Accurately completes pre- and post- procedure scheduling functions and communicates with appropriate representatives, completing any necessary pre-certifications and/or forms as they relate to patient care
• Coordinate scheduling and referrals to healthcare providers and services
• Provide excellent customer service to all internal and external customers
• Follows procedures for proper processing of all referral services
• Maintain website access per commercial insurance and Medicaid for staff if applicable

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