Refrigerated Van Coordinator

Description

Supply Chain Solutions is a growing logistics consulting and management company (3PL) located in Coon Rapids, MN. Our company is on track for growth and expansion.

We are seeking to fill a full-time Refrigerated Van Coordinator role on our operations team. Position requires a minimum of three years of freight brokerage experience, specifically with refrigerated vans. Compensation consists of base salary plus monthly incentive pay.

Benefits offered include medical, dental, and vision insurance, HSA, 401k plan with matching contribution, life and disability insurances, supplemental insurances including critical illness, hospital indemnity, and accident plans, and professional development reimbursement.

As our company grows, this position has the potential to grow and expand as well. We offer a casual work environment, in a newly remodeled space, where we believe in having fun while working hard.

Position is located in Coon Rapids, MN and is NOT a remote position.

Summary

Responsible for interacting with office and service providers in order to deliver exceptional customer service and provide information in response to inquiries about the status of shipment pickups and deliveries.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Sets up day-to-day shipments for house account customers
2. Builds customer loads and assigns carriers to the loads by finding the most optimal carrier and cost.
3. Dispatches shipments.
4. Responsible for tracking and tracing shipments.
5. Monitors and answers daily emails and phone calls.
6. Ensures on-time deliveries.
7. Communicates all delays and issues with carriers, customers, and internal staff, as necessary.
8. Schedules all pickup and delivery appointments with shippers and receivers.
9. Prepares customer reports as required.
10. Handles variances and claims.

Physical Demands

While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to stoop, bend or reach above the shoulders. The colleague may occasionally lift, push, or pull up to 25 pounds.

Work Environment

The position is an office-based position.

Requirements

Qualifications

• Solid teamwork skills
• Shows initiative – engages in proactive behavior and looks for opportunities
• Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
• Strong communication skills
• Basic Microsoft Outlook, Project, Excel, Word and Power Point skills

Education and/or Experience

• High School diploma or equivalent
• Minimum of three years of experience in logistics, supply chain, freight and/or transportation industry, specifically working with refrigerated vans.