Region Crisis Management Coordinator

About the Company:

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!

Position Summary:

AAA United States, Inc. has partnered with a company in Herndon, VA that is an international pioneer in the aerospace industry. They are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. A commercial aircraft manufacturer, with Space and Defense they are the largest aeronautics and space company in Europe and a worldwide leader.

The Region Crisis Management Coordinator is responsible for leading and coordinating crisis management and emergency response programs across a defined geographic region.

Essential Functions:

Support CM Governance (30%)

• Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members and the CM database;
• Work closely with SCMOs to ensure compliance requirements are being met related to CMT manuals, CMT member training, drills, exercises, Local Crisis Center Checks, and CMT activations;
• Understand the Airbus CM methods, procedures and supporting materials for a consistent assessment of crisis management compliance for all CMTs in North America during exercises, simulations and live activations, initiate After Action Reports; 
• Follow up on CM corrective actions assigned to CMTs;
• Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.
• Understand the Airbus Family Care Program methods, procedures and assist with the development and implementation of the Family Care Program within the region. 

Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)

• Propose and collect topics to be discussed and / or presented during crisis management meetings and workshops;
• Assist and present information during crisis management/Family Care meetings and workshops;
• Assist with crisis management/Family Care trainings; become an Airbus Internal Trainer;
• Assist with post training, exercise and activation administrative tasks, such as developing after action/lessons learned reports;
• Support, or participate, as needed, in crisis management exercises and activations as a CMT Specialist or observer.
• Support, or participate, as needed, in Family Care exercises and activations

Crisis Management Awareness and Communication (30%)

• Support and communicate program expectations to CM team members and stakeholders through development and delivery of presentations;
• Propose and deliver Crisis Management awareness content such as Prepared @ Airbus to affiliates in the region;
• Promote Crisis Management culture with respect to all Airbus employees;
• Become proficient in the Airbus Emergency Mass Notification tool: provide training to new users, suggest ways to improve procedures and templates.

Evaluate current events and their potential impact to Airbus Affiliates (5%)

• Assess crises and potential crises in the region using open source resources and/or Airbus internal tools;
• Assess potential impact to Airbus and affiliates and trigger Airbus partner action as needed;
• Work with stakeholders, such as HR, Finance, IM, and Legal to address risk concerns.

Additional Responsibilities (5%)

• Support IM in cyber resilience;
• Collaborate with Product Safety;
• Other duties as assigned.

Required:

• Bachelor degree 
• 2+ years of experience in Crisis Management, Emergency Management or Emergency Response.
• An understanding of Crisis or Emergency Management methodology;
• Crisis risk analysis preparation and response (method and process);
• Regulatory compliance and contractual policy knowledge;
• Demonstrated strong organizational, time-management, leadership and strategic thinking skills;
• Disciplined to solve complex problems, with the ability to resolve issues and drive solutions that create win-win situations;
• Demonstrated experience conducting business impact analysis and vulnerability assessments;
• Ability to research and stay current on applicable state/federal laws, industry best practices.
• Up to 10% Domestic and International Travel involved
• Authorized to work in the US without current or future need of sponsorship
• Written and verbal communication fluency in English.

Preferred:

• Master degree
• 2+ years of program management experience.
• Knowledge of Crisis/Emergency Management exercises
• Knowledge of Business Continuity planning
• Business Continuity (Certified Business Continuity Professional or Disaster Recovery Institute International Certification)
• Crisis Management Certification (AEM or CEM)
• experience with Google Workspace applications (Docs, Drive, Sheets, Slides, Meet, etc.), skilled in using Google Docs and Google Slides to create professional-quality documents and presentations.
• Fluency in other languages such as French, German, or Spanish is also a plus.