Regional Account Manager

Regional Account Manager

Territory-Based | Extensive Travel Required

Are you energized by building relationships, driving growth, and helping independent pharmacies thrive? We are seeking a Regional Account Manager for our Northeastern Region who enjoys working directly with customers, identifying opportunities, and delivering solutions that make a real business impact. This role is ideal for a motivated, customer-focused professional who excels in a fast-paced, relationship-driven environment.

What You’ll Do

As a Regional Account Manager, you will serve as a trusted advisor to Retail Independent Community and LTC Closed- Door Pharmacy within your assigned territory. You will be responsible for growing sales, strengthening relationships, and helping customers improve profitability through our services and solutions.

Key responsibilities include:

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  Driving sales growth through new customer acquisition, customer retention, and expansion of existing accounts

  
  


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  Building and maintaining strong, trust-based relationships with pharmacy customers

  
  


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  Conducting regular customer visits, business reviews, and strategic discussions to address operational and industry challenges

  
  


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  Serving as a subject matter expert on company services and offerings, tailoring solutions to meet each customer’s needs

  
  


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  Collaborating closely with internal teams to resolve customer issues quickly and effectively

  
  


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  Analyzing territory and customer sales trends, understanding competitive dynamics, and delivering results that meet or exceed company goals

  
  


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  Managing daily communications (email, phone, text) while consistently representing the company in a positive, professional manner

  
  


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  Ensuring compliance with all applicable laws, regulations, and company policies, including responsible expense management

  
  

Work Environment & Travel

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  This role operates from a home office, personal vehicle, and customer retail pharmacy locations

  
  


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  Extensive regional travel is required

  
  


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  Periodic supervision and support are provided

  
  

What We’re Looking For

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  Associate or Bachelor’s degree, or equivalent combination of education and experience

  
  


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  Proven, expert-level customer service skills

  
  


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  Strong communication, negotiation, and problem-solving abilities

  
  


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  Excellent time management, organization, and analytical skills

  
  


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  Ability to adapt quickly, manage competing priorities, and meet tight deadlines

  
  


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  Confidence using phone, email, and technology tools to manage customer relationships

  
  


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  A collaborative mindset with a strong sense of ownership and accountability

  
  

Physical Requirements

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  Ability to sit for extended periods, drive frequently, and travel extensively

  
  


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  Ability to use standard office equipment and technology

  
  


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  Close visual acuity and sustained mental concentration for data analysis and customer engagement

  
  

Additional Requirements

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  Valid driver’s license with a clean driving record

  
  


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  No direct supervisory responsibilities

  
  

Why Join Us?

You’ll be part of a mission-driven organization that values relationships, collaboration, and continuous improvement. We offer the opportunity to make a meaningful impact with independent pharmacies while growing your own career in a supportive, results-oriented culture.