Regional Director North

MAY Management is seeking an experienced and dynamic Regional Director to lead our growing and fast-paced property management operations across multiple offices in Florida. This is a key leadership role requiring strong organizational, management, and leadership skills. The Regional Director will oversee operations across multiple offices, client relationships, business development, and a team of community managers to ensure exceptional service delivery and client satisfaction.

If you are an experienced Senior Community Association Manager with a strong leadership background and a passion for property management, we invite you to apply for the Regional Director position in our growing Florida branches. Please submit your resume and qualifications to be considered. 

Responsibilities

Leadership & People Management

• Recruit, develop, and retain a high-performing team of Senior Community Association Managers and staff.
• Provide guidance, training, and professional development opportunities for managers seeking career growth.
• Foster a positive and collaborative work environment that promotes teamwork and open communication.
• Conduct performance evaluations, coaching sessions, and regular one-on-one meetings.
• Oversee the onboarding of new managers and ensure a seamless transition into their roles.

Operations & Business Management

• Oversee the day-to-day operations of the branch, ensuring efficient workflows and high-quality service delivery.
• Develop and execute strategic plans to drive business growth and achieve branch objectives.
• Monitor financial performance, budgets, and operational metrics to meet or exceed targets.
• Ensure compliance with community association management principles, governing documents, and state regulations.
• Implement technology and software solutions to improve operational efficiency.

Client & Relationship Management

• Build and maintain strong relationships with clients, board members, and stakeholders.
• Act as a trusted advisor, providing insights and tailored solutions to community needs.
• Develop client relationship management strategies to enhance retention and customer satisfaction.
• Manage high-risk accounts and create action plans for improving service and community engagement.
• Oversee new client onboarding and ensure a smooth integration process.

Business Development & Growth

• Identify new business opportunities and participate in marketing efforts to expand the client base.
• Act as a brand ambassador, demonstrating the value and benefits of MAY Management’s products and services.
• Partner with senior leadership to develop and implement business plans aligned with strategic objectives.
• Work with internal teams to create new service offerings that enhance client relationships and revenue growth.

Schedule & Compensation

• Full-time position with a standard schedule of Monday – Thursday, 9:00 a.m. - 5 p.m., Friday, 8:30 a.m. - 4:00 p.m. 
• Flexibility may be required for meetings, events, or urgent matters.

Competitive salary and benefits package, including:

• Multiple medical, dental, and vision plan options.
• Paid time off and holidays.
• 401(k) with company match.
• Opportunities for professional growth and development.
• Occasional travel may be required for training and company events.

• Minimum of 8 years of experience as a Community Association Manager, with leadership or management experience.
• Active Florida CAM (LCAM) license required.
• Strong leadership, organizational, and management skills with a proven track record of leading teams and driving results.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients and staff.
• In-depth knowledge of community association management principles, financial management, and governing documents.
• Business acumen with the ability to develop and execute strategic plans.
• Experience in budgeting, financial analysis, and delivering financial results.
• Proficiency in property management software, Microsoft Office Suite, and relevant industry tools.
• Bachelor's degree in business administration, real estate, or a related field preferred.

Physical Requirements

• Ability to lift up to 25 lbs.
• Ability to sit for extended periods and use a keyboard.
• Ability to move around the office and hear for telephone communications.

Supervisory Responsibilities: Yes

MAY Management is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.