Operational Leadership — Directs acute care pharmacy operations, ensuring compliance with accrediting bodies and regulatory agencies. Develops and enforces policies to support patient safety and quality care.
Strategic Direction — Establishes departmental vision, plans and evaluates programs, and integrates pharmacy services into system-wide initiatives.
Financial Management — Prepares and manages operating and capital budgets, monitors productivity, oversees formulary management, negotiates contracts, and evaluates programs for cost-effectiveness.
Performance & Quality Improvement — Leads CQI activities, tracks performance metrics, ensures safety and compliance systems are in place, and drives continuous improvement.
Staff Leadership — Recruits, hires, evaluates, and develops pharmacy personnel. Defines performance expectations, supports staff education, and fosters a healthy work environment.
Customer & Stakeholder Engagement — Collaborates with administration, physicians, and other departments. Responds to patient concerns, supports service recovery, and builds loyalty through communication and problem-solving.
Committee & System Participation — Participates in hospital committees, quality teams, and system initiatives. Serves as a consultant for joint ventures.
Communicates mission, vision, and goals effectively.
Guides leaders and staff in problem-solving and resource management.
Manages change, builds consensus, and makes sound decisions.
Ensures quality, safety, compliance, and risk mitigation.
Uses feedback and data to drive improvements and service excellence.
Required: BS Pharmacy or PharmD
Preferred: MBA or MHA
Required: Minimum 3 years pharmacy management
Preferred: 5+ years hospital pharmacy experience
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