Regional Engagement Coordinator

INTRODUCTION
Granite United Way’s Vision is to be the preferred way people work together to build a community that values its collective responsibility to care for each other.  All employees at Granite United Way are integral to our ability to achieve our mission. Performance of the job duties outlined below will enable us to follow through on our promises to the communities we serve.

SUMMARY

Granite United Way, in collaboration with NH Care Connections, New Hampshire Department of Health and Human Services, and Unite Us, is seeking a Regional Engagement Coordinator passionate about public health and care coordination. This role supports implementation of Unite Us’ Closed Loop Referral platform, connecting residents to services that address social determinants of health while improving and tracking outcomes.

We are looking for a flexible, dependable professional who thrives in collaborative settings while demonstrating strong project management, outreach and presentation skills. The ideal candidate will build trusting relationships with community-based organizations, clinical providers, and government partners, communicates clearly and confidently, and successfully cultivates local buy-in to strengthen networks and improve care for New Hampshire residents.

RESPONSIBILITIES

Network Development & Partner Onboarding

• In partnership with the Unite Us team, identify, cultivate, and onboard strategic priority partners to strengthen and expand the NH Care Connections network.


• Identify key organizations and influencers across core service domains to support equitable network participation and coverage.


• Serve as a partner advocate to promote adoption and meaningful use of the Unite Us platform within network organizations and their community partners.

Engagement, Convening & Community of Practice

• Plan, promote, and facilitate provider interest meetings and ongoing engagement opportunities to maintain momentum and responsiveness to community needs.


• In partnership with the Unite Us team, convene and facilitate an ongoing provider community of practice to strengthen engagement and coordinated referral pathways across the referral network.


• Collaborate with the Unite Us team to plan, host, promote, and/or present quarterly virtual Community Conversations to grow network participation and increase utilization of network resources, including the CONNECT Navigator partnership.

Platform Training & Demonstration

• Complete required training to develop strong proficiency in the Unite Us platform and referral workflows.


• Conduct live demonstrations and presentations of the Unite Us platform for community partners to support onboarding, adoption, and effective use.


• Provide high-level guidance and support to partners navigating platform functionality, in coordination with the Unite Us team.

Data-Informed Growth & Strategy

• Work closely with the Unite Us team to analyze network data and utilization trends, and provide recommendations to strengthen adoption, close service gaps, and increase active participation.


• Maintain awareness of regional needs, emerging priorities, and stakeholder feedback to inform network growth strategies.

Cross-Sector Collaboration & Alignment

• Build and maintain collaborative relationships across diverse sectors including health care, behavioral health, social services, education, government, and business.


• Leverage existing communication channels and develop new outreach strategies to advance regional engagement and network growth goals.


• Align network engagement efforts with Regional Public Health Network priorities and broader community health improvement strategies.


• Participate in relevant education, training, and technical assistance opportunities to strengthen coordination and system alignment.

EDUCATION AND EXPERIENCE

• A bachelor's degree or equivalent experience in human services, healthcare and/or business administration.


• Experience quickly building social capital and coordinating projects.


• Experience engaging diverse audiences and generating buy-in across multiple stakeholder groups.

Preferred

• Experience aligning initiatives with broader regional and public health strategies


• Familiarity analyzing data, identify trends, gaps, and opportunities, and utilizing these metrics to guide strategy


• Knowledge of cross-sector referral networks and coordinated care models


• Understanding of training and adult learning principles for effective platform demonstrations and onboarding

COMPETENCIES

Knowledge

• Knowledge of federal, state, and local government, nonprofit and public health systems


• Strong business acumen enough to understand big picture business objectives


• Understanding of community engagement strategies and coalition-building principles


• Knowledge of diversity, equity and inclusion principles and strategies to promote them

Skills 

• Strong skills in developing and maintaining trusted, collaborative relationships with internal and external stakeholders and colleagues


• Technical proficient skills working in Microsoft Office, databases, and web-based applications such as the internet, email, and social media.


• Excellent written and verbal communication skills tailored to diverse audiences


• Strong public speaking, and presentation skills


• Active listening skills are critical to this role


• Effective facilitation skills for meetings, communities of practice, and virtual convenings


• Strategic thinking, organizational and project coordination skills

Ability 

• Ability to break down complex ideas


• Ability to connect business objectives with all aspects of the job


• Ability to exercise empathy and understand people’s motivations


• Ability to promote adoption and meaningful use of a shared technology platform


• Ability to facilitate cross-sector collaboration


• Ability to interpret data and apply findings


• Ability managing multiple priorities with a high degree of flexibility


• Ability to work independently

ADDITIONAL ELIGIBILITY REQUIREMENTS

• Valid driver’s license, reliable transportation, and proof of insurance

SCHEDULE & TRAVEL REQUIREMENTS

• GUW’s core business hours are between 8:30am and 4:30pm Monday-Friday. However, the Regional Engagement Coordinator role must be available to work a flexible schedule, which may include night and weekends.


• Willingness to travel within assigned regions across Granite United Way’s service area in New Hampshire, required.

WHY WORK AT GRANITE UNITED WAY?

Granite United Way is committed to developing a stronger, healthier workplace and community that benefits all people. Our collaborative, purpose-driven culture is complemented by a comprehensive compensation package that includes:

• 12 Paid Holidays & Generous PTO


• 403(B) Retirement Plan, 5% match


• Health, Dental, Vision Insurance


• SmithRX Prescription Savings


• Flexible Savings Account


• Employee Assistance Program


• Pet Insurance Discounts


• Long Term Disability and AD&D 100% employer paid


• Life Insurance 100% employer paid


• Voluntary Short-term Disability Option

Granite United Way is an Equal Employment Opportunity and Recovery Friendly Workplace, and we value the leadership and contributions that individuals with lived experience bring to the workplace, to community health improvement and in strengthening systems of care. We strongly encourage applications from people who identify as members of a historically underserved community and/or those with lived experiences relevant to the work.