Regional Engagement Director, West & Central - Fast Hire

POSITION SUMMARY: (This is a remote position)

Responsible for engaging with local United Ways (LUW) as assigned, within the defined region, as well as tracking performance and providing support based on Thriving United Way assessment results. This individual is responsible for coordinating UWW staff and activities necessary to strengthen relationships with critical United Way markets, so those markets feel connected to and supported by UWW to grow in their capacity and ability to perform. This role will be the connection point between UWW and the LUW creating the opportunity to drive network strategies and enablement, while providing consistent communication and an open feedback loop.

The core activities of this work will fall into two specific categories: 1) Relationship management with assigned individual United Way markets and state associations, including tracking strategic plans for individual market performance based on the Thriving United Way assessment, and management of and deployment of performance improvement support against those plans, and 2) Representing UWW in the region, to drive network goals and performance.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below at a satisfactory level:

• Provide world class customer service relationship management to local United Ways (CEO, staff, and Board members).
• Refine, implement, and manage formal partnerships and collaborations across local United Ways in the region.
• Identify organizational performance improvement opportunities within assigned markets.
• Perform site visits with targeted markets.
• Represent UWW at United Way gatherings and events.
• Use CRM system to manage relationships and activities.
• Create and maintain account plans for the region
• Relationship management with assigned United Way markets
• Build relationships with key staff and board leaders in assigned United Way markets.
• Assess assets and needs of the United Way and build and deploy, in conjunction with content experts, trainings, programs, tools and UWW staff that help advance performance of individual United Ways.
• Work with state associations and other organized United Way groups to grow the region.
• Work with Talent Management to build on the talent pipeline with up and coming high performing talent in the region.
• Understand the revenue challenges and opportunities in each major market United Way and the region overall.

JOB REQUIREMENTS

Minimum requirements include:

• Bachelor’s degree or commensurate experience.
• 5 years of progressive experience in a complex project management, relationship management, or consulting role.
• Three years of experience as a team member or leader of a local United Way.
• Demonstrated analytical and problem-solving skills.
• Strong understanding of strategy design and execution.
• Exceptional relationship-building skills at multiple levels within an organization.
• Strong self-awareness and emotional intelligence.
• Willingness to travel within the region to LUWs and to National and WW events outside of the region.
• Experience with change management process and the United Way network experience is a plus.
• Natural curiosity and strong desire to grow and learn helpful.
• Live within the region.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $110,000 to $115,000. per year. Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.

Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail [email protected] or call 703-683-7860 and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity.

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity and inclusion for every person in every community.

LIVE UNITED.