Regional Food & Nutrition Manager

Build the Future of Food and Nutrition Services Across Guthrie’s New York Hospitals

Are you an experienced healthcare food-service leader ready to expand your impact beyond a single facility? This newly created regional position offers the opportunity to help shape Food and Nutrition operations across three Guthrie hospitals while building greater consistency, quality, and collaboration throughout the region. Guthrie is seeking a Regional Food & Nutrition Manager to support operations at Guthrie Cortland Medical Center, Guthrie Lourdes Hospital in Binghamton, and Guthrie Corning Hospital. Based in Cortland, you will work closely with the Senior Director of Food and Nutrition, campus leaders, clinical dietitians, culinary teams, and hospital leadership to support both patient meal services and retail food operations.

This is not a role where you will simply maintain an existing program. As part of a newly created position, you will have the opportunity to help define the regional approach, introduce shared best practices, and strengthen operational consistency across patient meals, cafeterias, coffee shops, vending, and catering. You will also support food safety and compliance, quality improvement, employee development, inventory controls, and the continued growth of Food and Nutrition Services across Guthrie’s New York hospitals.

Position Details:

• Full-time, Monday through Friday schedule
• Daytime business hours
• Primary home base at Guthrie Cortland Medical Center
• Regional responsibility for Guthrie hospitals in Cortland, Binghamton, and Corning

Why Leaders Choose Guthrie: 

• Help shape a newly created regional leadership position
• Expand your impact across Guthrie hospitals in Cortland, Binghamton, and Corning
• Partner directly with senior Food and Nutrition leadership
• Lead improvements across patient meal services and retail food operations
• 29 days of PTO annually for eligible exempt caregivers, plus an eight-hour floating holiday
• Medical, dental, and vision plan options starting the first of the month after date of hire
• 403(b) retirement plan with employer match
• Employer-provided life insurance and disability benefits
• Flexible Spending Account and Health Savings Account options 
• Mileage reimbursement for eligible travel between hospital locations

Who Will Thrive in This Role:
This opportunity is designed for a self-motivated healthcare food and nutrition leader who is ready to expand their impact beyond a single department or facility. It would be especially appealing to someone who enjoys developing teams, improving processes, and bringing greater consistency across multiple locations. Whether your background is in a hospital, rehabilitation center, skilled nursing facility, senior-living organization, or healthcare food-service contractor, this role offers the opportunity to use that experience on a broader regional level and help shape a newly created position

What You Will Bring:

• The successful candidate will have at least five years of food and nutrition service experience within healthcare, three years of leadership experience, a high school diploma or equivalent, and Serve Safe certification.
  A bachelor’s degree, CDM credential, and experience with CBORD or a comparable healthcare nutrition and meal-management system are preferred but not required.
• For an experienced healthcare food-service leader who is ready to influence operations on a larger scale, this position offers the opportunity to bring teams together, strengthen regional practices, and make a meaningful impact on the experience of Guthrie’s patients, visitors, and caregivers.
   

Position Summary

The regional food and nutrition manager is responsible for quality service and compliance pertaining to patient meal services and retail food operations for Guthrie’s New York’s campuses. This position also facilitates systemization and best practices for patient meal services and retail operations, including cafeteria, coffee shops, vending and catering across the NY region.

Experience:

A minimum of five years in food and nutrition service in the health care field and three years leadership experience required. Experience with CBORD (Epic interfacing Nutrition software system) preferred but not required. CDM preferred but not required. Basic computer skills, Microsoft preferred. Must have interpersonal skills to handle confidential information, sensitive situations, and ability to work with diverse groups of people within and outside the organization.  Ability to work cooperatively with peers and supervisors to contribute to the overall productivity of the team.

Education, License & Cert:

• Serve Safe Certification
• High School Diploma
• Bachelor’s Preferred

Essential Functions, applies to all PA Guthrie campuses: 

1. With direction, co leads the NY campuses food and nutrition departments in the continuous improvement of the quality and productivity of patient meal services and retail food operations. Participates In all aspects of employee management across the NY campuses food and nutrition departments. 
2. Works alongside other food and nutrition managers and clinical dietitians to ensure that patient, caregiver and visitors food requirements are negotiated, understood, and met.
3. Confers with culinary service managers, chefs and cooks to establish and maintain standards of food production, service, sanitation, safety and security and ensure that all special food items are prepared for tray service, room service, cafeterias and catering events. 
4. Performs regional management functions according to food and nutrition department policy and procedure. Ensures systemization of food and nutrition department manuals, policies, procedures and forms across the NY campuses 

Essential Functions continued: 

1. Reviews and updates food and nutrition department manuals and forms, (i.e., daily work schedules, equipment orientation forms, job descriptions, cleaning and sanitation schedules, equipment manual, policy manuals, and food and cooler temperature sheets).
2. Plans and conducts in service training programs and facilitates quality improvement methods to ensure continued quality care 
3. Prepares and gains broad support of quality improvement plans from colleagues and employees across the NY region. 
4. Analyzes and measures the quality of food services and uses the resulting information to draw conclusions, develop recommendations, implement action, and evaluate.
5. Arranges appropriate education and training for staff based upon requirements and identified opportunities for improvement.
6. Develops and engages in a process that helps each employee achieve professional developmental goals that contribute to the fulfillment of department/organization goals.
7. Develops specifications for the procurement of food equipment and supplies, assures a process is in place to verify receipt, provides for proper storage, authorizes invoices for payment, and maintains appropriate inventory controls.
8. Develop plans for the department management information system and evaluate departmental use of the system.
9. Demonstrates age specific communication skills.

Other Duties

• Meets at least weekly with the Senior Director of Food and Nutrition to review goals, objectives, and critical success factors across the region
• Meets at least biweekly with food and nutrition department leads across the NY region
• Attends and participates in staff meetings.
• Demonstrates willingness to accept other duties and responsibilities as established by hospital administration.
• Demonstrates effective time management, flexibility, and priority setting in Food Service Management.
• Provides leadership and oversight for all aspects of management contracts for Food Services externally to Guthrie Hospitals. 
• Attends hospital meetings/ huddles as a representative of Food and Nutrition
• It is understood that this description is not intended to be all inclusive, and that other duties may be assigned as necessary in the performance of this position.

The salary for this position is $61,609.60 to $91,936 per year. 

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