Regional Manager

About Our Organization

Youth Guidance creates and implements school-based programs that enable children to overcome obstacles, focus on their education, and ultimately, to succeed in school and in life.  We believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome the life and academic challenges facing the youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.

Founded in 1924 and celebrating 100 years of impact this year, Youth Guidance is a leading provider of outcomes-driven programs serving more than 18,000 youth around the country.  For more information, visit www.youth-guidance.org. 

Position Summary:
This position oversees planning, development, coordination, implementation, and evaluation of all program’s activities, staff, and the outcomes sought for a specific region of BAM program operations. Provides local program leadership to cultivate growth and development of new school, community, and program partnership and leadership to team of BAM Counselors and Senior Counselors. The Regional Manager provides administrative leadership by assessing needs, making assignments, and managing programs at multiple sites where the program operates. Works collaboratively with the BAM Chicago Director to implement improvements, strengthen programs and advance strategic priorities. 

Essential Duties/Responsibilities:  

• Collaborates with BTA Manager to ensure continuity of support for BAM staff
  and program implementation 

• Directly supervises and manages 8-14 BAM Counselors/Youth Specialists 

• Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction ensuring all programs are on-track for desired metrics 

• Assists in the coordination of school-based data collection and program evaluation
  initiatives. May suggest directions for research and evaluation efforts related to program 

• Assumes assigned responsibilities that support the overall function of the agency. These
  responsibilities may include such activities as public relations, community advocacy, public speaking, etc. 

• Provides leadership in evaluation of program metrics and quality 

• Maintains accurate records, prepares needed reports 

• Manages projects from inputs to deliverables 

• Interpret/explain conclusions & new strategies drawn from performance data to stakeholders continuously

• Other duties as assigned 

Minimum Qualifications:  

Education/Experience/Training 

• Bachelor’s Degree in public/non-profit administration, business, social work, human services or a related to area from an accredited university program
   

• Eight years’ experience in the education, human service, youth development, criminal justice or social service field 

• Two years’ experience supervising staff; one year of BAM supervision preferred 

• Experience in program management and administration including experience managing budgets and contracts  

Skills/Abilities 

Budgeting and Fundraising 

• Collaborates with Finance to plan and manage regional program budget; monitors spending to ensure expenditures are aligned with budget scope and addresses issues that impact program goals 

• Develops, negotiates, and manages contracts to meet all terms and deliverables 

• Manages fundraising efforts to support program goals, meets with potential funders, and secures public and private grants 

• Reviews grant proposals, manages grant/contract deliverables for active awards, and meets reporting deadlines 

Client/Stakeholder Management 

• Serves as primary liaison and communicates with school personnel, social service agencies, community groups, government agencies, and public officials regarding program goals and objectives 

• Understands political landscape and manages relationships between government agencies, public partners, Youth Guidance departments/programs and outside vendors to ensure clear communication 

• In collaboration with Marketing/Communications, responds to media inquiries and effectively communicates program goals and achievements 

Supervisory Responsibilities 

• Supervises, evaluates, develops BAM Counselors and Senior Counselors 

• Collaborates with HR to recruit and retain talented program staff 

• Recommends hiring of new BAM Counselors, employee transfers (school to school), promotions, disciplinary actions, terminations, and overall performance management of BAM Counselors and Senior Counselors 

• Supports, builds, and shares best practices for positive student outcomes 

• Provides specific guidance in the areas of professional responsibilities, prioritization, time and resource allocation 

• Designs and integrates professional development opportunities for program 

• staff, working closely with direct reports and other managers to develop 

• professional development plans 

• Identify and implement strategies to ensure staff reach program goals and objectives through the interpretation, study of data, use of management plans and other mechanisms 

• Provides training and technical assistance to program and school staff, as needed 

Core Competencies  

• Continuous improvement-minded:  Takes initiative to identify and execute strategies and processes to continuously improve one’s leadership to strengthen organization’s overall impact.​ 

• Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change. ​ 

• External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders​ 

• Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact​ 

• Manages with data: Understands data; analyzes data and identifies insights and implications​ 

• Strategic thinking and resource management:  Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact​ 

• Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions​ 

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Occasional local travel  

Benefits

Youth Guidance offers a competitive benefit package for eligible full-time employees including the option to participate in medical, dental, and vision plans as well as short-term disability, life insurance, flex spending accounts, pet insurance, 401k, a wellness program and more. You may also qualify for Public Service Loan Forgiveness (PSLF).

Compensation

$77,000.00 -$95,000.00

Pay is determined by your educational background and relevant professional experience. 

Our Value

At Youth Guidance, we believe that creating a welcoming and supportive environment where everyone feels valued and respected is fundamental to realizing our vision of bright and successful futures for all young people. We acknowledge that many systems and institutions intended to support youth do not provide fair treatment or access for everyone. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders, problem-solvers, and experts of their own experiences.