Regional Manager

More than a place to work. A chance to thrive.

We build homes that make it possible for people to fulfill their dreams. And for driven individuals who choose to share our mission, we make it possible to fulfill their full potential.

The Regional Manager is responsible for providing strategic leadership and overseeing all administrative, compliance, management, and fiscal operations within his or her assigned portfolio of properties. This includes optimizing portfolio performance vs. budget and facilitating the achievement of owner, company and property objectives.

This position requires travel to the following sites:

• Philadelphia, PA
• Newark, DE
• Glen Mills, PA
• Wilmington, DE
• Chester, PA
• Bristol, PA
• Ambler, PA

Key Job Responsibilities Include But Are Not Limited To:

• Contributes to development and implementation of companywide policies, procedures and initiatives
• Operationalizes best practices throughout the portfolio
• Participates in candidate interviews and partner with Property Managers to make well-informed hiring determinations
• Validates that new employees are oriented, on-boarded and well-trained
• Provides ongoing, balanced performance feedback to employees
• Counsels underperforming employees and provide direct commentary to their improve performance
• Ensures the portfolio meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
• Develops and administers operating and capital expense budgets which reflect the owner’s performance goals
• Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
• Performs operational reviews throughout the portfolio and recommends corrective action to address deficiencies
• Analyzes and distributes monthly financial statements—submit variance reports and remediate discrepancies
• Verifies that property files and documentation are complete, accurate, legible and compliant
• Oversees completion of annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)

Knowledge, Skills, and Abilities

• Bachelor’s degree (or equivalent combination of education and experience)
• Minimum of 7 years within the property management industry
• At least 5 years of multi-unit supervisory experience, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees
• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly-preferred 
• Experience successfully overseeing a lease up
• Excellent interpersonal skills
• Proficiency in budgeting and fiscal oversight 
• Superior written and verbal communication skills
• Advanced analytical and problem-solving skills 
• Technically proficient in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment 
• Ability to establish relationships across the organization and at various hierarchical levels 
• Ability to travel up to 50% of the time 

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

• Full medical, prescription, dental and vision benefits
• Company paid life and AD&D insurance
• Company paid short-term and long-term disability
• A 401(k) retirement plan with company match
• Paid time off, accrued based on years of service
• Supplemental insurance for employees and families
• Employee Assistance Program for confidential counseling
• Additional paid day off to provide community or charitable services
• Paid holidays; approximately eight per year
• Peace of mind and a great working environment

Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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