Regional Manager- West Coast

• Accountable for P&L performance of all units within their region, ensuring that EBITDA meets Budget expectations.


• Defines staffing schedule, manages labor hours to that schedule, works with HR to ensure that the schedule is fully staffed and manages to overtime targets.


• Drives year over year productivity improvement in their region.


• Ensures effective working relationship with local union and minimizes employee relation issues


• Implements the ACTS-Aviation Security safety program across all units, meeting SQOR targets and delivering year over year improvement in safety performance


• Ensures all internal security auditing functions taking place effectively (SCOR program, video review, quarterly business audits) and that ACTS-Aviation Security Compliance audits acted upon (watchdog video reviews, physical audits)


• Captures all potential revenue opportunities across the existing customer base


• Oversees and continually develops security units (each includes at least one Security Manager/Supervisor and a complement of unionized Security Agents);


• Develops and maintains strong relationships with the airlines, catering companies, airport staff, union representatives, and expands our operations in multiple airports through your sales and relationship building skills


• Works with Regional HR Manager to recruit, hire and retain highest quality subordinate managers and security Agents.


• Monitors training and ensure that all Managers/Supervisors and Agents are up-to-date in their training


• Coordinates annual training programs


• Reviews and analyzes daily reports addressing performance gaps to Budget


• Disciplines Managers/Supervisors as necessary


• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.


• Provides coaching, development and performance reviews to subordinate Supervisors and Managers.


• Ensures and maintains all security related records as indicated by the local Airline Customers, TSA, and other Governmental.


• First point of contact in addressing compliance issues raised by customers or TSA, preparing incident reports that ensure problems addressed and allow for effective defense of any penalties.


• Ensures that all Government, Customer, Airlines, and local requirements are met.


• Reports all daily, weekly, monthly activities to the appropriate member of management.


• Conducts and ensures that all training and orientation are provided to employees.


• Performs all other duties as assigned by ACTS-Aviation Security Senior and Corporate management.

• $95-115K annually 

• Bachelor's degree preferred or equivalent work experience in business or related field

• Strong operational management experience (5-10 years), preferably in airport/airline operations, to include:


• at least 5 years at the management level or equivalent;


• experience managing in a union environment;


• P&L experience


• operational experience building/growing a business or service line

• Preferred, but not required:


• Federal security experience, i.e. FAA or TSA.


• experience in the airline/airport industry.


• security experience

• Excellent leadership and communication skills.


• Exceptional ability to connect with front line employees


• Strong PC computer skills, including Word, Excel, Outlook, and familiarity with the Internet.


• Business acumen

Qualifications