Regional Operations Manager

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Regional Operations Manager

Positions Available:  3 Positions across the U.S.
Hiring Managers: Sarah Grimstead, Clay Davis & Tony Silvestro
Work Arrangement: Hybrid
Location: Available near any Insperity office location nationwide

SUMMARY

This pivotal position is responsible for managing a variety of regional sales operations and initiatives that contribute to overall sales efficiency. It applies the knowledge of company policies, procedures, and processes to ensure consistency and guide daily operations. This role also supports sales leadership through managing process improvement initiatives.

RESPONSIBILITIES

• Manages regional incentives, campaigns, and contests by developing tracking and reporting tools in Excel while utilizing internal systems such as Salesforce.
• Serves as the main point of contact, owner, and coordinator of the workflow for onboarding and off-boarding processes for regional personnel.
• Manages regional expenses that adhere to Insperity's expense guidelines and budget.
• Acts as liaison regarding personnel issues impacting regional operations.
• Performs CRM audits to ensure integrity and accountability of Insperity Sales Policies and Rules of Engagement.
• Provides business data stewardship by developing, analyzing and tracking regional sales reports to meet the needs of sales leadership.
• Identifies and drives operational efficiencies by instituting recommendations for streamlining processes.
• Ascertains sales office functionality for quality assurance, operational efficiency, and compliance.
• Proactive management of regional requirements directed by Corporate to ensure timely completion and submission.
• Collaborates with regional leadership during the recruiting and selection process and provides professional insights to the hiring manager and candidate(s).

REQUIREMENTS

• Bachelor’s degree in business administration, a related field, or equivalent work experience is required.
• 5 plus years of experience in business administration or a related field is required; operational highlights and B2B industry preferred.

LICENSES / CERTIFICATIONS

• Certification focused on sales operations from Coursera or another industry-leading program is required or must be obtained within twelve months of hire.

KNOWLEDGE / SKILLS

• Strong business acumen, especially in documentation and change management, plus familiarity with planning and budgeting, operations, and workflow
• Solid project management skills and ability to manage multiple projects simultaneously with skill, attention to detail, tenacity, and a focus on results, at both a macro/high level and micro/detail-level.
• Track record of engaging senior leadership and being a catalyst for change, while demonstrating prioritization.
• Positive, proactive, self-starter with a transformational mindset, and a solutions orientation while remaining highly flexible and adaptable to changing priorities.
• Ability to collaborate cross-functionally, connect with others and cultivate empathetic relationships based on mutual trust and respect, collegiality and kindness.
• Ability to use multiple technology platforms for organizing, tracking, and reporting on key deliverables; demonstrates ability to learn other application programs as needed.
• Knowledge of company policies, procedures, and processes as it applies to regional operations.
• Communicates tactfully and effectively, both verbally and in writing; ensures effective communication related to regional activity.
• Ability to anticipate issues and take necessary steps or seek guidance to mitigate and correct course as needed.

TRAVEL

Up to 15% of time.

Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.