Regional Relocation & Referral Coordinator

Description

The Regional Relocation and Referral Coordinator role is primarily focused on collaborating with the Director of Referral and Relocation to act as the main liaison between agents, referring brokers, and other referral sources. This position ensures compliance with Anywhere Leads/Cartus Network requirements to maintain Principal Broker Status while overseeing a variety of tasks associated with referrals, inventory properties, and Schmidt Referral Network functions. This role requires strong organizational, communication, and problem-solving skills, with a focus on ensuring smooth operations and maintaining compliance across multiple facets of the relocation and referral process.

Duties/Responsibilities:

Coordination of Referrals:

• Assign and monitor referrals to ensure seamless collaboration between agents, offices, and clients.
• Regularly assess and update the status of incoming and outgoing referrals, ensuring timely follow-up and proper adjustments as necessary.
• Monitor eRelocation platform for timely updates and ensure accuracy in portals for all referral sources as required.  
• Provide Director Relocation & Referral Svc. and office managers with quarterly and annual reports.  
• Work with the Darwin Cloud, ASC, and Regional Commission Specialist to ensure timely referral commission processing.
• Participate in team huddles and ALN meetings for your region.  
• Provide short-term coverage for referral placement in other regions as needed. 
• Develop and maintain social media groups to promote OGRs and AGRs with agents in your region. 
• Review annual reports with office managers in your region to determine teams for the coming year.  
• Weekend monitoring for time sensitive referrals.  
• Miscellaneous tasks as requested by the Director of Relocation & Referral Services.  

Requirements

Skills/Abilities:

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Education and Experience:

High school diploma or equivalent required.

Associate’s or Bachelor’s degree in Real Estate, Business Administration, or Marketing, preferred.

2–5 years experience in Real estate referral coordination. 

Proficiency with Microsoft Office and Google Suite software.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times. 

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 Why You Should Consider Working For Us

• You will be fairly compensated. Schmidt Family of Companies strives to provide all employees with competitive salaries and exceptional benefits. Benefits include excellent healthcare insurance; generous personal time off; and a full suite of insurance, including life, short-term disability, identity protection and 401(k).
• You will be part of a fast-paced and collaborative team of professionals with 95 years in the real estate industry and recognized as one of the top brokerages in the country.
• In 2019 we founded the Schmidt Community Fund, a non-profit 501(c)(3) organization, dedicated to fulfilling our moral responsibility to serve one’s neighbor and community and helping our youth with their education so they have the skills necessary to realize their potential, paving the way for a life full of opportunities.

A background check will be conducted as a condition of employment.

Benefits:

• Medical/Dental/Vision insurance
• Group Life/AD&D
• Voluntary Life/AD&D and STD
• Health Savings/Flexible Spending/Dependent Care Spending Account
• Paid Time Off
• 401(k)
• Employee Assistance Program
• Pet Insurance
• Supplemental Insurance (Accident, Critical Illness, Hospital)