Regional Retail Manager

Job Description

Job Description About the job HK Global Trading is seeking an experienced Regional Retail Manager for our California stores. This position is responsible for increasing revenue by leading, mentoring, and training store managers and our sales staff.
Responsibilities:
Managing and motivating a team to increase sales and ensure efficiency
Managing stock levels and making key decisions about stock control
Cycle Counting, Auditing, etc.
Analyzing sales figures and forecasting future sales volumes
Analyzing and interpreting marketing trends to participate in a competitive market
Staffing: interviewing, hiring, conducting employee evaluations and performance reviews; providing or organizing training and development; employee supervision; employee scheduling; enforcing dress code
Ensuring standards for Health & Safety, Quality, and Customer Service
Responding to customer complaints and comments
Organizing special promotions and displays as per corporate instructions
Reviewing and analyzing reports: Slow-moving stock report, Inventory Stock level reports, customer-related reports, etc.
Ensuring loss and prevention standards
Supervising the management of Bonded Merchandise as per U.S. Customs regulations: inventory, record keeping, and sales
Travel to territory assigned commercial locations
Qualifications and Experience:
Experience managing multiple retail stores. (5-10 years)
Retail and/or duty-free Sales Experience
Inventory Management Experience
Financial profit & loss management
Prior import/export and/or duty-free store knowledge preferred
Computer literate
Bilingual (English/Spanish) required
Excellent communication skills required
Motivational and strong leadership management skills
Proven record as an area or regional manager in a commission sales environment

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