Company: Dreamedia
Location: Silverthorne, CO
Job Type: Full-Time
About Us:
Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate and well-researched about home technology and provides customer-first focused service.
Check out our website and YouTube for more info:
www.dreamediaav.com
www.youtube.com/@Dreamediaav
Key Responsibilities:
• Operational Oversight: Manage daily operations across multiple locations or territories, ensuring seamless delivery of smart home products and services, including installation, maintenance, and customer support.
• Team Leadership: Supervise and mentor a team of store managers, sales staff, and technicians, fostering a high-performance culture focused on customer satisfaction and sales targets.
• Sales Strategy: Develop and implement regional sales plans to drive revenue growth, including setting quotas, identifying new market opportunities, and promoting smart home solutions like security systems, automation devices, and energy-saving technologies.
• Customer Experience: Ensure exceptional service standards are met by monitoring customer feedback, resolving escalated issues, and collaborating with teams to enhance the homeowner experience.
• Training & Development: Coordinate with Directors and technical teams to provide ongoing training on smart home product features, installation best practices, and sales techniques to keep staff up-to-date with the latest technology trends.
• Financial Management: Monitor regional budgets, analyze performance metrics (e.g., sales, installation efficiency, customer retention), and report on key performance indicators to senior leadership.
• Market Analysis: Conduct competitor research and stay informed about regional smart home trends to adjust strategies and maintain a competitive edge.
• Compliance & Safety: Ensure all operations comply with company policies, industry regulations, and safety standards related to smart home installations and customer data privacy.
• Partnership Building: Collaborate with local contractors, real estate firms, and other stakeholders to expand brand presence and generate leads in the residential market.
• Travel: Regularly visit sites within the region to assess performance, meet with teams, and engage with key customers (travel estimated at [10]% of the time).
Qualifications:
- Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.
- Experience:
- Minimum of 3 years experience in multi-site managing and sales experience
- Must be fluent in CRM systems
- Proven track record of meeting sales goals and financial managment
- Market Analysis; Residential and Commercial Opportunities
- Team Leadership
- Technical Skills:
- Strong understanding of audio-visual equipment, networking, and home automation technologies.
- Ability to read and interpret technical diagrams and schematics.
- Soft Skills:
- Excellent problem-solving abilities.
- Good interpersonal and communication skills for client interactions.
- Detail-oriented with a commitment to quality work.
- Fluent in Office Suites, CRM systems, and communication apps.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development and training on new technologies.
- Vehicle allowance or company vehicle for job-related travel.
- Company-provided tools and equipment.
How to Apply:
If you are passionate about technology and have a knack for smart home systems, we want to hear from you! Please send your resume and a cover letter detailing your experience with smart home systems to
[email protected].
Join Dreamedia and be at the forefront of creating innovative, tailored A/V solutions for our clients!
Salary :
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