Regional Vice President of Operations

Description

Blue Stone Therapy is certified as a Great Place to Work!

Blue Stone Therapy was founded in 2009 and provides contract physical therapy, occupational therapy, and speech-language pathology to communities in Iowa, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota. Our focus is to deliver optimal, individualized rehabilitation by highly skilled professional therapists while developing long-term partnerships between our staff and the communities they serve.

We are seeking a highly motivated and experienced Regional Vice President of Operations to join our team! The Regional Vice President (VP) of Operations is a key member of the operations team responsible for executing short and long-term financial and operating objectives across multiple facilities within their region. This includes owning the client relationship, financial metrics, and team member success.  

Essential Key Job Responsibilities:

• Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.
• Direct oversight of assigned Regional Management team (RDOs and ADOs), to include staffing, new business and new business start-ups, leadership development, and performance improvement.
• Responsible for generating leads and acquiring new business in assigned region in collaboration with the Business Development team.
• Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.
• Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses. 
• Effective collaboration with Recruiter, Regional Management, and Rehab Director for recruiting purposes. Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.  
• Work in conjunction with the Clinical Services team to ensure compliance, quality measures, and success metrics are achieved.
• Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.
• Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.
• Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success. Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.
• Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.  
• Other duties as assigned.

Requirements

Education and Experience

• Successful completion of an accredited Physical Therapy or Occupational Therapy program.
• Minimum of six (6) years of experience in a multi-facility skilled therapy services leadership role, involving a combination of hands-on therapy and clinical leadership.

Knowledge, Skills, and Abilities

• Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.
• Consistently exhibits exceptional leadership skills with the ability to influence and engage direct and indirect reports and peers.
• Proven competency in developing and maintaining professional relationships with customers, peers, and direct reports.
• Extensive knowledge of contract therapy service provision within the skilled nursing setting (outpatient therapy experience a plus)
• Exceptional written and verbal communication skills.
• Exceptional collaboration and customer relationship skills.
• Experience with NetHealth preferred.

License and Certification

• Current valid Physical Therapist or Occupational Therapist license to practice in appropriate state.

Blue Stone Therapy is an Equal Opportunity Employer