Assists in development of care protocols, keys measures, and standards of care.
Assists with establishment of program goals and objectives for patient care and management.
Engages patient and family in the developing of health care strategies aimed at improving quality of life thru education, empowerment and access to appropriate health care services.
Monitors trends and implements strategies to assist patients with accessing appropriate level of care.
Assists in implementing team-directed improvements by using and teaching others the PDSA change model.
Develops and conducts staff training as appropriate and necessary, to include introduction of new equipment, policies and procedures and all electronic patient care and practice management systems.
Monitors patient electronic medical record and produces reports as requested.
Follows data entry requirements based on BSHC protocol and policy.
Tracks and reports established key measures for disease management, referrals and preventive care.
Attends internal and external meetings as requested to accomplish patient care management program goals.
Actively participates in performance improvement activities and a serves on the QI/Performance Improvement Committee as requested.
Perform nursing duties as needed to facilitate care improvement and patient outcomes.
Manages triage of walk-in patients.
Responds to patient telephone calls (during and after office hours) based on BSHC policy.
Performs after-hours on call duties as schedule indicates.
Instructs patients regarding health promotion, lifestyle modification, disease prevention, self care necessary for certain conditions, and proper medication usage. Reviews and explains further diseases patient may be diagnosed with.
Coordinates patient flow through clinic.
Provides nursing care according to the Kentucky Registered Nurse Scope of Practice.
Prenatal workups (if applicable).
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Licensed to practice as Registered Nurse in the state of Kentucky.
BLS, ACLS and PALS certified.
Previous experience in Primary Care, ER or Med/Surg preferred.
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