Registered Nurse Case Manager, Level 2

At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado and Sacramento Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%.

21HHS has set a new standard for employee satisfaction in the home health industry, achieving industry-leading engagement results. Recognized as a 2024 Top Workplace , 21HHS fosters a supportive and empowering work environment through open communication, professional growth opportunities, and a culture of recognition.

Key accomplishments include:

San Francisco Chronicle's Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among Home Health Agencies.

Nationwide Healthcare Recognition: Ranked 12th among medium-sized healthcare companies and 1st among Home Health Agencies.

Positive reviews from patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed further validate 21HHS's commitment to quality care and workplace excellence. By prioritizing employee engagement and satisfaction, 21HHS attracts top talent and ensures exceptional care for its patients, cementing its status as a leader in the home health industry.

All Opportunities at 21hhs require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.

Full Time Registered Nurse Case Manager, Level 2

Anticipated Territory: Richmond and Surrounding Cities

What you’ll do as a Registered Nurse (RN), Level 2 Home Health Case Manager:

Utilize your outstanding clinical skills as you create, implement and execute the overall plan of care to promote wellness and prevent re-hospitalization for patients in their homes.

In this leadership role, you will have oversight of 2 Nurses who are responsible for executing your care plan. You will be responsible for conducting comprehensive patient assessments such as Start of Cares (SOCs), Evaluations, Resumption of Care and discharge planning.

You will accomplish this with oversight of the assistance and teaching of patients’ and their family/caregivers with wound care, blood draws, tube feedings, Tracheostomy care, foley catheters, Congestive Heart Failure (CHF) management and medication education in the patients home. You will also potentially:

• Perform a full assessment of the patient & family upon initial visit.
• Use assessment data to develop an advanced plan of care including rehabilitation.
• Work with patients and family one on one to achieve improvement and/or stability.
• Case manage patients care episode with interdisciplinary clinical team.
• Prepare clinical notes, orders and charting in a compliant time frame.
• Collaborate with physicians and agency staff to deliver the best care possible
• #indeed21hhsHP

• Concierge for Case Managers: Dedicated resources assist with time consuming administrative tasks
• Flexible work schedules: Create your own schedule and hours
• Autonomy: No clocking in/out
• Opportunity for advancement. We have multiple tiers for RNs including Admission Nurses, RNI, RNII, RNII as well as clinical leadership and support opportunities.
• Low turnover/High morale
• Helpful software and communication tools
• Outstanding benefits for you and your family including 401k with matching. Generous PTO, Medical, Dental, Life Insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (FSAs), Pet Insurance and More!
• Competitive compensation with achievable incentive bonus program

• One Year of Home Health Case Management experience is perferred
• Minimum of one year of Nursing Experience required; two+ years preferred.
• Experience supervising, mentoring Nurses is highly preferred
• Current and unrestricted CA RN license
• Current BLS/CPR Certification
• Valid CA Driver's License
• High level of clinical knowledge in home health care is key
• Experience with high acuity patients is a plus
• Experience working with an interdisciplinary team is required
• Case Management fundamentals is required
• Self-Directed
• Empathetic
• Critical thinker
• Outstanding interpersonal skills
• Leadership skills
• Organized

21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.