Registered Nurse (RN) Remote Triage / Compact License Required

Registered Nurse (RN) – Remote Triage / Compact License Required 

Make a difference from home while supporting patients and providers nationwide.

We are seeking experienced Registered Nurses (RNs) to join our growing 24-hour medical call center as a Remote Triage Nurse. In this role, you’ll work collaboratively with providers to deliver timely, high-quality patient care through telephone triage, EHR management, and clinical support across multiple states.

This is an excellent opportunity for nurses who thrive in a fast-paced environment, enjoy clinical decision-making, and are looking for flexibility without sacrificing meaningful patient impact.

Schedule

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  Monday–Friday

  
  


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  Day Shift: 8:00 AM – 5:00 PM EST

  
  


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  Full-Time and Part-Time opportunities available

  
  


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  Occasional overtime or adjusted start times may be required based on business needs

  
  

What You’ll Do

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  Respond to inbound and outbound calls for a multi-state nurse triage service

  
  


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  Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients

  
  


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  Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform

  
  


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  Provide clinical assessments via phone or patient portal based on established protocols

  
  


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  Support providers with administrative and clinical tasks, including:

  
  
  
  
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    Medication refill requests per protocol

    
    
  
  
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    Provider notification of critical results

    
    
  
  
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    Post-discharge and post-operative follow-up coordination

    
    
  
  
  
  


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  Facilitate referrals and assist with prior authorization requests requiring clinical input

  
  


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  Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed

  
  


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  Participate in Remote Patient Monitoring (RPM) programs, including:

  
  
  
  
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    Monitoring vital signs

    
    
  
  
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    Educating patients on chronic disease management (diabetes, hypertension, COPD)

    
    
  
  
  
  


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  Screen and qualify patients for clinical trials and provide patient education

  
  


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  Take on additional responsibilities to support team success and patient outcomes

  
  

What We’re Looking For

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  Associate’s or Bachelor’s Degree in Nursing

  
  


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  2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU

  
  


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  Prior telephone triage experience using electronic triage systems

  
  


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  Experience working with two or more EHR platforms

  
  


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  Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license

  
  


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  Willingness to obtain additional state licenses as requested

  
  

Skills That Set You Apart

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  Strong teamwork and collaboration skills

  
  


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  Ability to step into a leadership role when needed

  
  


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  Excellent customer service, empathy, and communication skills

  
  


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  High attention to detail and documentation accuracy

  
  


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  Strong organization and time management skills

  
  

Work From Home Requirements

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  Private, HIPAA-compliant home workspace

  
  


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  Ability to sit for extended periods and use a headset

  
  


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  Broadband internet access

  
  


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  Ability to house company-issued equipment

  
  


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  Participation in staff meetings via phone or video

  
  

Work Environment

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  Fast-paced and collaborative

  
  


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  Adaptable to change and able to manage stress effectively

  
  


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  Occasional overtime or schedule adjustments as needed