Registered Nurse Team Lead - South Clinic

Registered Nurse Team Lead – Full-Time (40 hours/week)

Ready to support a passionate nursing team and make a real impact on patient care? Rapid City Medical Center is seeking a dedicated Registered Nurse Team Lead to join our South Clinic team. In this role, you will oversee and support the nursing and clinical support staff within a specific department, ensuring the delivery of high-quality patient care. Responsibilities include consistently floating and shadowing each week within your designated team, supervising and mentoring staff, covering absences, and serving as a liaison between the nursing team and clinic management.

Our busy South Clinic offers a range of specialties, including Family Medicine, Pain Management, and Podiatry. This position is an excellent opportunity for someone eager to learn and grow across multiple areas of healthcare. Join a dedicated team of physicians and nurses who put patient care first.

Who We Are

Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions.

We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions.

Our benefits package includes health, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones.

ESSENTIAL FUNCTIONS:

• Provide direction, support, and guidance to nursing staff and other clinical personnel, through active engagement and participation on the clinic floor.


• Float regularly to clinic teams to cover staffing as needed.


• Ensure nursing staff and other clinical personnel have the necessary resources and support to perform their duties effectively. 


• Participate in the hiring, training, supervision, and evaluation of assigned staff.


• Schedule staffing to meet changing workload needs, including ill-calls and vacations.
  


• Mentor and support nursing & clinical support staff, providing guidance, and training. 


• Serve as a point of contact between the clinic site team and clinic management, relaying information, addressing issues, and ensuring smooth communication. 


• Foster a collaborative environment among the nursing and clinical team, promoting open communication, problem-solving, and teamwork. 


• Provide professional and technical support to staff and troubleshoots the delivery of patient care. Respond to requests from patients and families regarding patient care issues.


• Monitor clinical practices and identify areas for improvement to enhance patient care to be shared with management team for consideration.


• Additional duties as assigned.
  

EDUCATION: Must be a practicing and licensed RN. Preferred, bachelor's degree in clinical field, e.g., BSN.

EXPERIENCE: Minimum three years of nursing experience. Preferred, 1+ years of leadership experience.

KNOWLEDGE: 

• Knowledge of clinical and theoretical nursing/clinical processes and principles. Familiar with state and federal laws related to health care.


• Knowledge of human resources management principles.


• Knowledge of medical practice protocols and standards.

SKILLS & ABILITIES:

• Strong leadership, communication, and interpersonal skills. 


• Skill in applying quality assurance techniques.


• Skill in training staff, both new staff members and existing ones.


• Skill in documentation of patient care including reviewing for accuracy and completeness.


• Ability to communicate clearly with many different levels of staff and physicians.


• Ability to address and resolve conflicts effectively. 


• Ability to collaborate effectively with nursing & clinical support staff and other managers, physicians, and administrative staff.


• Ability to analyze situations, identify problems, and develop solutions. 

ENVIRONMENTAL/WORKING CONDITIONS: 

• Work is performed in a combination of office and exam settings.


• Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.


• Frequent contact with employees.


• Frequent interruptions.

PHYSICAL/MENTAL DEMANDS: 

• Varied activities including standing, walking, reaching, bending, lifting.


• Requires full range of body motion including handling & assisting patients, manual and finger dexterity and eye-hand coordination.


• Must be able to talk, listen and speak clearly on telephone.


• Manual dexterity for using a computer keyboard. 


• Requires standing and walking for extensive periods of time.


• Occasionally lifts and carries items weighing up to 100 pounds.


• Requires corrected vision and hearing to normal range.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.