Registration Clerk

Job Title: Registration Clerk  
Location: Monticello, Illinois
Department: Admitting
Position Type: Full-time  
Hours per week: 40
Schedule: Sunday 4pm - 8pm, Tuesday 7am - 4:30pm, Wednesday 7am - 4:30pm, Saturday 3:30pm - 11:30pm
Holiday Requirement: Rotating holidays beginning in 2027
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
# of Openings: 1 

Kirby Medical Center is looking for an outgoing and driven individual to join our registration team. This high customer-focused position will work directly with patients to register for care in our beautiful facility. If you have an outgoing personality who can relate to many, then this could be the perfect fit! 

Job Responsibilities:  

• Answer calls professionally and direct them to the proper department. 
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.  
• Register patients for scheduled admissions and outpatient procedures. 
• Collect and document insurance information correctly. 
• Collect co-pays when appropriate. 
• Demonstrate the ability to be flexible, organized, and function well in stressful situations. 

 Benefits: 

• 30 hours PTO effective date of hire 
• Tuition Assistance opportunity 
• Health, Dental, Vision and Life insurance effective date of hire 
• Generous 401(k) match effective after 90 days 
• Quality/Goal incentive annually 
• Free Wellness Program 

• Demonstrated problem solving and decision-making skills 
• Excellent patient interaction  
• High school graduate or equivalent preferred 
• Health Insurance knowledge a plus 
• Previous customer service experience preferred 

 Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.