Registration Coordinator

The Registration Coordinator will be expected to perform a variety of general event and registration related functions. This position is part of the Travel Department and is responsible for creating all registrations timely and accurately, supporting any member and/or broker inquiries regarding registration and events, and supporting any on-site CRI activities. An ideal candidate is responsive, thoughtful, self-directed, positive, and seeking a challenging role.

ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree with at least one (1) year of experience in a related field or equivalent work experience. Cvent experience (required) with a focus in Event Registration, Attendee Hub and OnArrival strongly preferred.

SKILLS/COMPETENCIES REQUIREMENTS:

• Excellent communication skills


• Ability to create and review a variety of event registrations with varying information and details and ensure all information is accurate and complete


• Ability to work with minimal supervision, prioritizing and organizing own workload


• Strong independent problem-solving skills and drive to learn independently


• Willingness to work in a team environment and be a collaborative team player


• Innovative and motivated to suggest and contribute to process efficiencies and improvements


• High degree of proficiency in use of technology


• Well organized, proactive, must be able to prioritize and meet deadlines in a fast-paced environment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all registration builds in Cvent ensuring that templates are updated with appropriate information, details are updated and accurate, and all reviews are completed in a timely manner


• Review and test registrations created by other parties to ensure that the information required is accurate and complete and that all details have been correctly updated


• Work with various departments to obtain required information for building, sending and updating registrations


• Manage requests for access to registrations


• Address follow-up inquiries


• Manage access to reporting for all applicable and internal and external parties


• Manage and review all Cvent application builds


• Assist with on-site registration for activities held at Captive Resources’ headquarters


• Available to assist and troubleshoot with registration and applications as needed


• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position


• Assist Meeting Planner with any registration and reporting needs as they arise


• Manage Board Meeting registration submissions


• Manage inventory (i.e. Badges, lanyards, on-arrival printers, etc.)


• General Meeting support as needed