Regular Help Desk - Fast Hire

Job Title : Regular Help Desk

Location : San Antonio, TX (Onsite)

Type : Contract (C2C / W2 / 1099 )

• Image and deploy hardware/software for new hires and acquisitions.
• Recover and re-image existing hardware for re-deployment.
• Follow all escalation procedures according to service level agreement
• Use remote control tool to assist end users when needed
• Provide an accurate record of each call in incident management tracking tool
• Anticipate customer needs and proactively identifies solutions
• Plan, prioritize, organize and complete work to meet established objectives

• ITIL
• Service Desk, ITSM
• Hardware Deploy and Maintenance
• Troubleshoot
• Nice to have
• Communication skills with non IT People
• Ability to work autonomously.

If you are interested, please send me your updated resume ASAP with below details:

1

Full Name:

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Current Location/Zip:

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Visa/Work Permit Status:

4

Notice Period/Availability to Start:

5

Skype ID:

6

Willingness to relocate to job location:

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Preferred Interview timings (Specify Time zone):

8

LinkedIn URL:

Looking forward for your response..

Best Regards,

Sarita B.

Jconnect Infotech Inc.

168 Barclay Center Ste. 347

Cherry Hill, NJ 08034

Phone: 856-569-1696 | Company Page