Rehab Patient Access Rep

Job Summary:

We are seeking a dedicated and compassionate Patient Access Representative to join our healthcare team. The ideal candidate will be responsible for facilitating patient access to healthcare services, ensuring a smooth and efficient experience for patients from the moment they arrive.

Key Responsibilities:

- Greet and assist patients upon arrival, providing a welcoming environment.

- Verify patient information and insurance details to ensure accurate registration.

- Schedule appointments and manage patient flow effectively.

- Address patient inquiries and provide information regarding services and procedures.

- Collaborate with healthcare providers and staff to ensure seamless patient access.

- Maintain confidentiality and comply with HIPAA regulations.

- Assist with billing and payment processes as needed.

Skills and Qualifications:

- High school diploma or equivalent; additional education in healthcare administration is a plus.

- Strong communication and interpersonal skills.

- Excellent organizational and multitasking abilities.

- Proficient in using electronic health record (EHR) systems and other office software.

- Ability to work in a fast-paced environment and handle sensitive situations with empathy.

- Previous experience in a healthcare setting is preferred but not required.

We are an equal opportunity employer and welcome applications from all qualified individuals.