Reimbursement Specialist-Hybrid

Job Title: Reimbursement Specialist
Department: Business Office

FLSA Classification: Non-Exempt - Eligible for Overtime
Employment Status: Full-Time/Part-Time

Location: Harrison County Community Hospital District 
Reports to: Business Office Manager

Job Summary/Objective

The Reimbursement Specialist supports the Business Office by assisting with patient accounts, billing, and reimbursement-related tasks to help ensure timely and accurate payment for services provided. This position performs a variety of clerical, billing, and account support functions. Duties may vary based on department needs, training, and assigned responsibilities. Training and support are provided.

Essential Duties and Responsibilities

• Assist with patient account processing to support accurate billing and


• Review and update patient and insurance information as


• Perform assigned account follow-up and basic billing or reimbursement


• Help identify and correct routine errors on accounts or


• Post charges, payments, or adjustments as


• Assist with insurance follow-up on unpaid or partially paid


• Support refund processing and account corrections according to established


• Answer incoming phone calls and assist patients or staff with basic billing-related


• Provide general support for patient financial services, including estimates or balance questions, as trained.


• Use billing systems and internal tools to complete assigned


• Escalate questions or complex issues to senior staff or leadership as


• Maintain compliance with hospital policies, procedures, and confidentiality


• Perform other duties as assigned to support Business Office
  

Skills / Abilities

• Good cognitive skills, including the ability to understand information, apply training, and problem-solve effectively.


• Willingness to learn and take direction in a fast-paced office


• Basic computer skills and ability to learn new


• Attention to detail and ability to follow established


• Ability to manage assigned tasks and meet


• Comfortable working with numbers, data, and patient


• Good communication skills, including professional phone


• Ability to work independently and as part of a


• Willingness to ask questions and use available resources to


• Willingness to work in a hybrid environment when necessary, including occasional on-site work based on department needs.

Education and Experience

High School Diploma or equivalent required.

Previous experience in a medical office, billing, customer service, or clerical role preferred but not required.

On-the-job training provided.

Physical Requirements

Ability to sit for extended periods and work at a computer. Ability to communicate verbally and in writing.

Occasional standing, walking, or light lifting (up to 15 lbs).

EEOC Statement
Harrison County Community District provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.