Relationship Management Support (RMS) Associate

SUMMARY

The Relationship Management Support Associate supports the Business Development team by communicating with existing clients and consultants, prospecting for new business, and managing the execution of client deliverables. This role involves preparing materials for meetings, tracking interactions with potential investors, and helping streamline cross-functional processes to improve client service and internal efficiency. Designed as a pipeline to a full-time sales position, this role offers close mentorship from senior members of the Business Development team and direct involvement in capital-raising efforts. Ideal candidates will demonstrate strong written and verbal communication skills, attention to detail, a collaborative mindset, and a genuine interest in the sales and client engagement lifecycle. This position is part of a global Relationship Management Support team that plays a vital role in the firm’s growth and client outreach initiatives.

As an onsite/hybrid employee, you are expected to be in the office on Tuesdays, Wednesdays and Thursday. 

RESPONSIBILITIES           

• Identifies and cultivates prospect relationships by qualifying leads, initiating contact and conducting follow-up communications to advance opportunities through the sales pipeline and help drive the global sales effort.


• Prepare client driven communications and assist Business Development team members in responding to complex client and prospect inquiries.


• Coordinate client deliverables across all departments throughout GCM Grosvenor. Manage and coordinate cross-departmental workflow and processes associated with scheduled and ad-hoc client requests.


• Build a broad understanding of GCM’s product offerings across all asset classes, investment process and philosophy.


• Provide analytical and research support to Business Development coverage professionals. Stay abreast of current industry trends and investment strategies.


• Convey GCM Grosvenor’s points of differentiation in a clear and concise manner.


• Manage data for new and prospective clients in Salesforce, ensuring all communications are logged, information is accurate and documents are attached.


• Prepare and analyze sales pipeline reports and dashboards.


• Actively contribute to the success of the broader, global Relationship Management Support team.


• Assist with other projects related to providing exemplary client service.


• Perform related duties as assigned.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS

• Bachelor’s Degree with a proven record of academic success.


• Minimum of 5-7 years of professional experience working in a client driven environment within the alternative investment space. Experience in private equity, real estate/infrastructure and/or hedge fund is required.


• Exceptional analytical and organizational skills with high attention to detail.


• Superior interpersonal skills with the ability to effectively communicate with peers, senior management and clients.


• Time management skills: ability to multi-task, meet deadlines and balance priorities.


• Technically proficient in MS Office Suite; previous experience with CRM solutions required.  Salesforce experience preferred.


• Proven track record of successfully managing complex projects from inception to completion within a deadline driven, dynamic environment.


• Ability to provide leadership and direction to accomplish tasks.


• Demonstrated team player, independent thinker and idea generator.


• High energy level with flexibility to work long hours at times to accommodate special client needs.


• Ability to work independently with a positive attitude and a high level of discretion.

In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart and successful colleagues. He or she will enjoy being part of an organization focused on excellence and will be a naturally collaborative person who enjoys interacting with individuals at all levels. Additionally, he or she will be a strong team player with a proactive approach and the ability to exercise discretion and judgment.

ABOUT THE FIRM

GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $82 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.

The firm has specialized in alternatives for more than 53 years and has a diverse, engaged team of approximately 550 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan.  Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.

The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: gcmgrosvenor.com.

EQUAL OPPORTUNITY EMPLOYER M/F/D/V