Relationship Manager

Description

About New Leaf Biofuel

Working at New Leaf: It’s time for a shift in consciousness. Join an organization that is more than just a place to work. It’s a lifestyle that allows you to pursue individual excellence in a flexible yet passionate team environment. 

Join our Innovative, Passionate Team: Employees that thrive at New Leaf share our passion for leaving the world better than we found it and are committed to working in a groundbreaking field that is making a difference.  

We offer high-paying careers with flexible work schedules, advancement opportunities, on-the-job training, and top-notch benefits for employees and their families. We also love to have fun at company-sponsored events like baseball games, team-building events, and happy hours.

We are Committed to a Better World: For fifteen years New Leaf has been recycling used cooking oil into high-quality biodiesel and replacing the need for petroleum diesel. Biodiesel reduces greenhouse gas emissions by 80% which has profound impacts both on a global and local scale. Globally, lower greenhouse gasses mean lower risks of devastating consequences of climate change such as rising sea levels and more frequent natural disasters. Locally, it means lower asthma and cancer rates and preserving our beautiful San Diego skyline. By using cleaner fuel, future generations will get to experience clean, fresh air – an idea that everyone can get behind.

About the Position

As an ambassador of New Leaf Biofuel, a Relationship Manager solicits new accounts and maintains current accounts for the collection and recycling of used cooking oil (UCO) and grease trap service within the assigned territory. This job is an integral part of New Leaf’s recycling process, supplying the oil-producing accounts needed to make biodiesel and also providing the backbone of the company’s customer service.  

Duties and Responsibilities

Inside Sales 

• Study NLB Sales playbook 
• Call prospective accounts and use provided phone scripts for potential customers.
• Use CSS routing software to see if location notes exist for prospective accounts.
• Use Pipedrive software to make sure locations are not being solicited by other relationship Managers.
• Create a schedule for outside sales visits. 
• Communicate with key masters.

Outside Sales

• Canvas New Leaf territory, looking for new leads to contract.
• Use CSS routing software to see if location notes exist for prospective accounts.
• Make contact with potential accounts, and distribute business cards to maintain progress tracking on Pipedrive software.
• Identify the current vendor situation, if applicable.
• Close accounts, collect signatures on contracts and perform site surveys to collect site-specific pertinent details, hours of access, and contact information.
• Determine correct containers for new accounts.
• Perform follow-up visits to customers to maintain relationships.
• Become familiar with the biodiesel production process and San Diego Health Department and Stormwater regulations to complement sales effort.

Administrative

• Show an aptitude for keeping up with your own accounts, gallons collected, and trends by using relevant reports in CSS.
• Thoroughly complete new account paperwork
• Upload new account paperwork as a package to Google Drive
•  Update delivery spreadsheet in a timely manner.
• Maintain progress tracking on Pipedrive software on a daily basis.
• Update Sales Tracker with activity on a daily basis
• Fill out 15fives, one on ones, quarterly, and yearly reviews.
• Communicate with the office regarding location-specific issues

Requirements

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or equivalent experience (minimum four years) in the Sales and Hospitality industry
• Active driver’s license and an insured vehicle in good working condition
• Exceptional social and customer service skills
• Flexible schedule
• Persistent mindset
• Excellent time management skills
• Ability to work independently
• Ability to follow work protocol
• Strong organizational skills
• New Leaf Biofuel only seeks to hire individuals who possess our core values, which include:
• Safety. We take every step necessary to keep ourselves, our teammates, and our community safe.
• Drive. We hold ourselves and each other accountable to achieve personal and professional excellence.
• Support. We use our words and actions to deliver inspired teamwork and achieve our goals.
• Growth. We recognize that success depends upon the continuous improvement of processes and people.

Working Conditions

This job requires the employee to work indoors from their own home over the phone while using the internet in a quiet, designated work area, in addition to being out in the field meeting in person with customers. Occasionally, the employee must work in inclement weather. This position also might require appointments to be met at odd hours or on weekends, depending on the prospective customer’s availability.  

Physical Requirements:

• Must be able to spend extended amounts of time while canvassing outdoors.
• Must be able to cope with extended traffic conditions while seated inside a vehicle.

Direct Reports

N/A, No Direct Reports